Contacted Zynga about hanging with Friends

By Toonhead, 15 October, 2012

Forum
iOS and iPadOS
I was able to contact Zynga support about the latest hanging with Friends update, especially the issue of inviting friends to play the game via facebook. Each friend's name is only announced by Voiceover as "facebook friend". Has anyone else noticed what i'm talking about? If you have, respond to this thread and contact Zynga support so they'll know more than one person is experiencing the issue. If they only get one person reporting an issue, they're likely to think the problem is isolated. I don't know if the problem is on facebook's end, but it started happening with the latest hanging with Friends update, released last friday. Again if anyone else notices this, respond and let me know. Thanks Update they've followed me on twitter, and assure me that the developers are looking at the facebook invitation issue, I also brought the crackly audio bug to their attention. So all we can do is wait and see what happens. Maybe this is a way to get their attention about Words with Friends, which is a game I've wanted to play since I got my iPod touch but never could. Will let everyone know what happens, if there's interest. Not sure if anyone is interested in anything about this but I felt something needed to be said.

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Comments

By Liz

9 years 8 months ago

I have also experienced both the Facebook friend issue and choppy audio in playing this game. I actually just logged onto this site to report about it, but then noticed this post. I am glad they were receptive to your bringing it up and will hopefully fix it in a future release. I shall also contact them.

By Santiago

9 years 8 months ago

Hello, Another issue I've been experiencing with Hanging With Friends and its latest version is the app itself being laggy and constantly crashing. I've tested this with an iPhone 4S running iOS 6. I currently have an older iPod Touch third generation which can't be updated to iOS 6. The app seems to work fine on that device. Has anyone else experienced this issue?

I have also experienced the app crashing. I went to the developer's website and tried to figure out how to contact them but cannot. Does anyone have an e-mail address or know the best way of going about doing so? Thanks!

By Zack

9 years 8 months ago

I just wanted to point out that Hanging with Friends is not the only app that exhibits this particular crackling audio issue. I noticed it most annoyingly in king of Dragon Pass. The developer of that game believes that it might be on Apple's end, or some kind of "fix," intended to allow one to hear voiceover better. I doubt that though. If anyone is able to provide another explanation, I would love to know about it.

By Toonhead

9 years 8 months ago

I was starting to wonder if I hadn't been going crazy and was the only one experiencing these issues. I haven't heard much from Zynga about hanging with friends lately. I did offer to be a beta tester for them, but haven't gotten any response back. i followed their twitter support account and they followed me back. We traded a few dm's back and forth but that's been the extent of the conversation so far. If I hear any updates i'll let everyone know. If you guys can also find a way to contact them, please do so and let them knoww what's happening. Also, I wonder if there's a way to contact someone at Apple about the crackly audio situation? i've seen more than one game exhibit the issue so logic suggests to me that it might be on Apple's end. So if anyone knows who to get ahold of, i'd maybe suggest having a future campaign of the month involve contacting Apple about this issue of crackly audio with some games. Lets keep this going. I'll let everyone know if I hear anything back from Zynga.