Looking for advice/assist w/iPhone app issue.
Using iPhone 10, running IOS 16.6 & Voice Over.
Recently updated to latest version of Chase Bank app.
Able to navigate Chase home screen & receive feedback on account name, balance, etc. on screen.
When selecting account & double tapping to enter area for transaction information though, nothing happens.
Actually, focus moves away to different account on Chase home screen.
According to Chase, nobody has reported this issue.
Got rep to test for problem. No issue using iPhone 14. Asked to have them test on iPhone 10.
Rep informed reproduced problem on their “test” iPhone 10. However, instructed I have Apple resolve as only happening on iPhone 10. They believe it’s Apple Voice Over issue.
Contacted Apple Accessibility & as expected, Apple indicated issue with app, not Voice Over.
So I’m in middle with no assist.
Anybody else using iPhone 10 & Chase app having this problem? If so, please report to Chase Bank Tech Support.
Also, would appreciate hearing any “work around” (other than using website on Safari or other browser) people might have for this issue.