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Can't create groups in Whatsapp

By John Gurd, 6 October, 2017

Forum
iOS and iPadOS

I don't use Whatsapp hardly at all but I just tried to create a group under Chats and found it's impossible to add someone. I did a search in contacts and the person I needed came up. Double-tapping on the name should add them to the group but nothing happens. A tap and hold does nothing either. Is this a recent bug and has anyone found a work-around. I haven't reported it until someone confirms it is a bug.

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Confirmed

By Dave Nason

5 years 4 months ago

Member of the AppleVis Editorial Team

Unfortunately I can confirm this bug. When you go to add a person to a group, you should get a list of all your contacts who have WhatsApp. I can see enough to see that the list is still there, but it has become invisible to VoiceOver. It must be the most recent version of the app, because I use WhatsApp all the time and only had this bug for the first time today.
If you search for a contact, you can swipe to their name, but as you said, double tapping on it does nothing. The only workaround I found was to turn off VoiceOver, tap just below where the search field is, and turn VoiceOver back on. It's tricky though.
WhatsApp need to get this sorted fast.

Fixed

By Dave Nason

5 years 3 months ago

Member of the AppleVis Editorial Team

Good news, this bug is now fixed in the latest update.

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