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Bang! and Siri was gone

By Lee, 30 September, 2017

Forum
iOS and iPadOS

Hi all,

I may have just found a major bug. Using iPhone 6s and iOS 11 I downloaded the new US Siri Female voice and had been using it with no issues. I updated to iOS 11.0.1 and Siri defaulted back to UK English male. I thought maybe that the female voice had uninstalled. So, I went back into the settings and found the voice. There was however, no download size which to me implied it was still on my device. So I tapped the example to see what she would say. and what happened was I was chucked out of settings completely. no example voice. I went back in and tried again just to be sure I hadn't done something wrong. Again I was just chucked out of settings. You have to completely navigate back when going back in settings. So I made a final flaw I went back in, and this time tapped on the voice not the example and that was it. VO crashed. It was almost like it had selected the voice but there was no voice. I did a hard restart and still nothing. I had come to the conclusion that I was either going to have to try a restore from a back up using itunes or getting sighted help to see if they could log me in and change the voice. When about 5 mins later VO came back on as the default UK voice. I was then able to go back into settings and choose the voice I wanted to use. Not sure if anyone else has seen this but potentially you may lose VO if your not careful. HTH

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Comments

I'd recommend reporting the bug to apple.

By riyu12345 (not verified)

5 years 6 months ago

The accessibility email address is accessibility@apple.com

I've definitely encountered this nasty bug

By Missy Hoppe

5 years 6 months ago

I just wanted to let everyone know that I've experienced this bug. It's by far the worst one in ios 11. I haven't sent an email to apple, but I did call their dedicated accessibility phone number. In my experience, they're far more likely to respond to that than just the email. So, anyone who is experiencing this particularly brutal VO crash, please call Apple's Accessibility phone number. I know it's posted elsewhere on applevis, but for anyone who needs it, the phone number to call is 1-877-204-3930. Hoping this gets fixed soon, although as bad as this is, the problem with not reading notifications and messages not deleting properly is far more serious for day to day use.

Siri issue and Apple reporting

By Lee

5 years 6 months ago

Hi Brad, Yes I will report this thanks for the email address.

I haven't seen this sissue

By themusicman08

5 years 6 months ago

I have an IPhone 6 and I have had both iOS 11.0, and iOS 11.1 and haven't seen this issue at all. Sounds like something just went nuts for a few moments.

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