Audio description in iTunes

iOS & iPadOS

More films and TV programmes need to be listed as audio described in the iTunes Store. Although there are many in iTunes that have audio description and are listed as having it, I really think that more films and TV programmes should have it in the store.



Submitted by Missy Hoppe on Thursday, April 2, 2020

I agree completely. What really bugs me is that there are times when movies don't have AD on iTunes, but they do on Netflix. Best example is the Bye-bye man. Yes, I can just watch on Netflix, but things are coming and going from Netflix all the time, so I prefer to purchase movies whenever possible. So, it was frustrating when I couldn't watched my purchased movie with AD. Similarly, I saw the movie Truth or Dare in theaters and it had description, but when I got it on iTunes, the audio description was nowhere to be found. I also can't understand why shows which are broadcasted with description don't have it available when they are purchased. Like I said, I'm extremely thankful for the description we do have, but more is most definitely needed.

Submitted by DMNagel on Thursday, April 2, 2020 Lots of AD movies on there. Two catches though. You need a free account and movies have no text descriptions. It's just a matter of download and listen.

Submitted by Roxann Pollard on Friday, April 3, 2020

I have also been very frustrated with the iTunes AD problem. For exampole, my beloved NCIS, NCIS LA, etc has AD but apparently doesn't have it for the iTunes listing. Too bad for Apple. I would have already purchased all of that but for the lack of the AD indicator. Don't understand where the problem actually lies. Is it a matter of a bad listing and the AD is provided? Or is it actually not available. I, for one, am not dropping cash on the table without the actual AD indicator being listed on the item. Hopefully this will get sorted soon. The problem is, though, is that for the items that have already been posted, will they add the AD where necessary or just skip the already added content to their servers? Who knows.

Submitted by Stoo on Monday, August 17, 2020

So I'm absolutely fed up with the complete mess that is iTunes/Apple movie purchases and audio description in the UK. Does anyone know if there's a contact at Apple that I can use to raise my issues? Specifically I'd like to find out why movies in the US store have AD tracks and yet the same movies in the UK store doesn't. I reckon it's about half the amount of content in the UK compared to the US.