Infovox iVox

Hi,
I just installed Infovox iVox on my Mac, and am having trouble activating the voice permanently. I have purchased the voice credit, but when I go to the action menu to activate the voice, Voiceover says the activate voice is dimmed. What do I do? I have downloaded the voice and it is installed. It shows up in my downloads folder.

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#1 you need to

you need to press download voice first. Once downloaded, you will be able to activate it