My iPhone won’t start; please help

Hardware & Accessories

So my iphoe 4s has broken down. it wont turn on with or without a charger.i tried holding the home button and the off button at the same time. someone please help!



Submitted by Igna Triay on Monday, May 2, 2016

Try connecting it to the charger, then pressing just the power button six times. It should turn on.

Submitted by Justin on Monday, May 2, 2016

This sounds like the battery is gone on your 4S. Don't press both the power/home buttons at the same time.If your phone won't turn on, just hold the power button, not the home button with the power button. Hope that makes sense. Theres no need to hold the home button while holding the power button unless you want to reset your phone.

Submitted by hedgehogoverlord on Monday, May 2, 2016

i tried all things mentioned ecxept calling apple.i replaced the battery ages ago so i think i may of voided the warranty especially as it was bought a while ago :P

Submitted by Tyler on Monday, May 2, 2016

Member of the AppleVis Editorial Team

I would recommend trying to connect your iPhone via USB cable to iTunes. That way you can see if the device is completely unresponsive, or iTunes acknowledges it with an error. It may provide useful troubleshooting information.


Submitted by Toonhead on Wednesday, August 2, 2017

DFU Mode might be the most intelligent thing to try at this point. I don't ever like to say this but I believe the phone might be toast at this point. Try putting the phone in DFU mode and see what it does, and if it doesn't resolve the issue, take it to an Apple store. I know the battery might've been replaced once, but hopefully an Apple store employee will be nice and help out if necessary.