Did anybody else pre-order the Nuraloop?

Hardware & Accessories


In may 2019 I pre-ordered the Nuraloop (the portable version of the Nuraphone). I just received an mail to confirm my address because they start shipping the product shortly.

Are tehre other people who placed a pre-order?
Does someone use the NuraPhone and what is your opinnion about the product? Is the app accessible? Because I think I have to use the app to setup my Nuraloop.




Submitted by Peter Holdstock on Sunday, April 26, 2020

I’ve also pre-ordered the headphones and had the address confirmation email. I have not owned headphones from this manufacturer before so I can’t say whether the app is accessible but fingers crossed and I’d be interested to hear someone else’s feedback.

Submitted by Peter Holdstock on Sunday, April 26, 2020

I’ve not been able to test the app for me as I don’t yet have my headphones but the registration process and the setting up of the headphones as far as I could go, seems to be fully accessible.


I just received this mail:


Since my last email, we've been racing towards the finish line to deliver your NuraLoop to you mid-May.

As of today all the NuraLoops destined for the US, UK, and Australia have left the factory. For those living outside of these regions, your NuraLoop will be shipped directly from China.

By now, you would have received an email to confirm your shipping address. Please make sure you either select 'Confirm' if the details are correct or 'Update' to submit your new details. We’ll then be able to send these details to your local shipping company and provide you with a tracking link.

If you haven't yet received your address confirmation email please get in touch with our Customer Service team here. Please note this only applies to all purchases made in March 2020 and prior. Any orders made from April 1 will be dispatched to the address you provided.

The Nura team and I are truly excited to get your NuraLoop to you and thank you for all your support thus far.

In the meantime, stay safe and healthy.

Dr. Luke Campbell

Does that mean if you life in Europe tha Nuraloop will be shiped faster than if you life in the U.S.?

Submitted by Peter Holdstock on Tuesday, April 28, 2020

I am in the UK and have received a notification from DHL that I will be receiving a parcel tomorrow. I am expecting another parcel which I didn’t think was using DHL so hopefully it is my headphones but the email says that people in the US, UK and Australia can expect to receive there soon so it’s not clear whether that covers the rest of Europe but I don’t think so