Hello. I just purchased a pair of Apple AirPons on Saturday, September 22, 2018. I have been having off and on problems with them. First, in order to pair them for the first time, I had to reset all of my iPhone's settings. When I tried to pair them after unboxing them, I kept getting the message "connection failed." This also happened when I was forced to reset the AirPods. They wouldn't reconnect. Another problem is that sometimes, when I put them into my ears, the audio route does not change, even though automatic ear detection is turned on. I purchased them from Walmart, as they are an Apple reseller. Can anyone help me?
Thank you so much.
By Hilary Reed, 26 September, 2018
Forum
Hardware and Accessories
Comments
return and replace
Hello,
this happened with me too. I had to replace them. i got them replaced for free under warrantee