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Orbit Writer not Recognising Keystrokes on Iphone

By Georgiana, 17 August, 2021

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Braille on Apple Products

Hello. Several months ago, I bought an Iphone SE 2016. I will begin by saying that I am not one for touchscreens, and rely exclusively on an external keyboard. I own a 380K and a Keys to Go, both made by Logitech. However, since they are both rather large when compared to the phone, I also bought an Orbit Writer, which arrived about a week ago. While I still have some questions regarding usage, right now, my main problem is that it suddenly stopped working with my phone. The operating system is fully up-to-date (IOS 14.7.1). I rebooted both the phone and the keyboard, forgot devices on both, and recharged and performed a firmware upgrade on the keyboard. I also tried connecting it via different channels and both bluetooth and Voiceover settings, though I only used the SRP protocol, which worked perfectly earlier. Voiceover recognises it and says that it's connected, but no matter what I do, it doesn't recognise any of my keystrokes. Both of my qwerty keyboards are working correctly and the Orbit Writer works with its own internal commands (check battery status, change vibration level, and so on). Any help would be sincerely appreciated.

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