I'm not a big braille user and not very familiar with braille displays on Macs and iPhone. But I'm technically very familiar with Macs and iPhone. Recently I bought a Focus 14 blue and I experience the following issues:
1. I'm not able to connect the device as a braille display via bluetooth to my Mac. I was able to connect it via bluetooth successfully as a normal device in system preferences, no PIN request appeared, but it didn't appear in VO settings as a braille display. It was shown as connected for a minute or so and disconnects automatically without me doing anything. All I can do is to delete and pare again. But the device doesn't appear in the VO settings as a new bluetooth braille device. If I connect the Focus via USB it works even though it seems to disconnect randomely again but then it connects after a few seconds and works finde again.
Not easy to describe: the device is connected via bluetooth in System Preferences but it doesn't respond to any of VO's commands nor can I read any content from the screen on it. If I connect it via USB it works as a braille display but disconnects from time to time for some seconds. Is that somehow clear?
2. To connect the Focus 14 blue to my iPhone worked just fine. I'm able to use it as expected. But here it disconnects from time to time as well. Sometimes even in middle of writing a text using the braille keys on top of the braille display.
So, do you Focus 14 blue experts think this device is somehow broken? Or is this a normal behavior. Or did I forget to set any option to the display settings?
System: iMac 2014 with Mac OS 10.14.5; iPhone XS with iOS12.3.1;
Thanks for help and
:all the best