Accessing Facebook Chat Using macOS

Hi everyone,

Is it just me or have the latest updates to Facebook's desktop site rendered access to Facebook chats using Mac OS's Voice Over virtually impossible? I cannot access the messages in the chats. Every time I try, I keep being brought back to the box to enter my messages. I have also tried accessing Facebook chat on the WINDOWS side using NVDA and JAWS , but I get the same result? Has anyone else experienced or is experiencing this?

Vanna

Forum: 

#1 Try using messenger.com

Try using messenger.com instead. For the full site, try to turn off cursor tracking with vo-shift-F3, which might solve your problem. Just remember to turn it back on when you're done chatting as it makes it so that the keyboard focus doesn't follow VoiceOver around.

#2 Tried that

After I turn off cursor tracking, how do I access the messages? I only get the title button that says "Start of chat."

#3 Use the mobile site

I use m.facebook.com it's far simper than the full site. If you go to the messages tab, older messages and then active friends, which is at the bottom you can see who is online. I set up some favorite bookmarks for these. Hope this helps. Generally java is a pain, I have a similar issue when using amazon and attempting to find out the cost of an item, VO focus goes bouncing all over the page.