As some of you may know, I am a totally blind iOS game developer. Among other games I have made accessible Hangman, Choose your Face, etc.
Well, about 3 days ago I found out a bug which prevented iOS 15 users from running my game accessible hangman. I submitted an update to the app store fixing this problem. To my surprise, I got an email saying that my app is similar to other apps on the app store and that it is considered spam. Literally.
I went ahead and submitted an appeal saying that I am making games for the blind and that 1, while yes, there are other accessible hangman games on the app store, my app is made for the blind and and that all the other hangman games I have seen on the app store are half playable and 2, this is a bugfix update and already existing users who have paid for the app are unable to play using iOS 15.
To my horror, they replied saying that yes, "we understand that your app has voiceover", hello? My app has voiceover? But unfortunately the rejection is still in place.
So I am stuck not knowing what to do. I have written an email template here for you to please support me and send to
My suggestion is the following:
I am writing as a user of the game accessible Hangman for iOS developed by Oriol Gómez https://apps.apple.com/us/app/id1528856181
The developer is unable to submit a new update to the app because the app review team claims that this app is not compliant with the design guidelines 4.3 of the app store, however as a blind user of the app I would like to say that this hangman game is different than other games I have played.
I have paid money for this app and I want to play it on iOS 15 too,s o please allow an update to be submitted.
Thank you guys, I'm not so good at explaining these things in a formal way right now especially because I am a bit overwelmed, my users have paid for an app which they can't use.
Thanks please share this and if you want to get in touch with me my email is firstname.lastname@example.org