VoiceOver may become unresponsive after ending a call in the Phone or FaceTime apps
Category
Phone
Severity
Serious
Description
On occasion, VoiceOver becomes unresponsive after ending a call in both the Phone and Facetime apps; this issue sometimes necessitates that the user must perform a force restart to restart the device.
On occasion it may be possible to return the device to a responsive state by using the Accessibility Shortcut to turn VoiceOver off and back on again. Note that this may take 2-3 attempts.
The presentation of this behavior is inconsistent; some members of our team report experiencing this issue several times per day, while others have not experienced it at all.
Bug First Encountered
iOS/iPadOS 13.1
Device(s) bug has been encountered on
iPhone
How often the bug occurs
Sometimes
Status
Fixed
Fixed In
iOS/iPadOS 13.2
Comments
it happens on 3rd party
it happens on 3rd party apps like messenger 2 & I use it on my ipad
OMG, I also got this error.
OMG, I also got this error.
Horrible when the VO stops talking and you don't know what's going on.
Apple has really fu**ed up this system.
Happening almost every time my husband ends a call
My husband reports that this is occuring almost every time he ends a call. He has found that the only way to recover is to reboot the phone.