Category:
Phone
Severity:
Serious
Description:
On occasion, VoiceOver becomes unresponsive after ending a call in both the Phone and Facetime apps; this issue sometimes necessitates that the user must perform a force restart to restart the device.
On occasion it may be possible to return the device to a responsive state by using the Accessibility Shortcut to turn VoiceOver off and back on again. Note that this may take 2-3 attempts.
The presentation of this behavior is inconsistent; some members of our team report experiencing this issue several times per day, while others have not experienced it at all.
Bug First Encountered:
iOS/iPadOS 13.1
How often the bug occurs:
Sometimes
Device(s) bug has been encountered on:
iPhone
Status:
Fixed
Fixed In:
iOS/iPadOS 13.2
3 Comments
#1 it happens on 3rd party
Submitted by Dawn on
it happens on 3rd party apps like messenger 2 & I use it on my ipad
#2 OMG, I also got this error.
Submitted by Adrian Wyka on
OMG, I also got this error.
Horrible when the VO stops talking and you don't know what's going on.
Apple has really fu**ed up this system.
#3 Happening almost every time my husband ends a call
Submitted by Cathy on
My husband reports that this is occuring almost every time he ends a call. He has found that the only way to recover is to reboot the phone.