VoiceOver may become unresponsive after ending a call in the Phone or FaceTime apps

Category: 

Phone

Severity: 

Serious

Description: 

On occasion, VoiceOver becomes unresponsive after ending a call in both the Phone and Facetime apps; this issue sometimes necessitates that the user must perform a force restart to restart the device.

On occasion it may be possible to return the device to a responsive state by using the Accessibility Shortcut to turn VoiceOver off and back on again. Note that this may take 2-3 attempts.

The presentation of this behavior is inconsistent; some members of our team report experiencing this issue several times per day, while others have not experienced it at all.

Bug First Encountered: 

iOS/iPadOS 13.1

How often the bug occurs: 

Sometimes

Device(s) bug has been encountered on: 

iPhone

Status: 

Fixed

Fixed In: 

iOS/iPadOS 13.2