VoiceOver may become unresponsive after ending a call in the Phone or FaceTime apps

Category
Phone
Severity
Serious

Description

On occasion, VoiceOver becomes unresponsive after ending a call in both the Phone and Facetime apps; this issue sometimes necessitates that the user must perform a force restart to restart the device.

On occasion it may be possible to return the device to a responsive state by using the Accessibility Shortcut to turn VoiceOver off and back on again. Note that this may take 2-3 attempts.

The presentation of this behavior is inconsistent; some members of our team report experiencing this issue several times per day, while others have not experienced it at all.

Bug First Encountered

iOS/iPadOS 13.1

Device(s) bug has been encountered on

iPhone

How often the bug occurs

Sometimes

Status

Fixed

Fixed In

iOS/iPadOS 13.2

Options

Comments

By Dawn 👩🏻‍🦯

4 years 5 months ago

it happens on 3rd party apps like messenger 2 & I use it on my ipad

By Adrian Wyka

4 years 5 months ago

OMG, I also got this error.
Horrible when the VO stops talking and you don't know what's going on.

Apple has really fu**ed up this system.