VoiceOver focus can be unstable in Safari webpages, HTML views, and some apps

Category
Miscellaneous
Severity
Serious

Description

On some web pages in Safari; web views in apps; and some pages in apps, you may find that VoiceOver focus will spontaneously ‘jump’ to a different UI element.

This behaviour does not appear to be widespread, but can make navigation difficult and confusing when it does occur.

One example of this behaviour in Safari can be seen with Google search results when using the VoiceOver rotor to navigate by heading.

In the worst examples of this behaviour, you may find that it is impossible to activate a link or a button because VoiceOver focus will not remain on it long enough. In these cases, focus jumps instantly. Some people have reported that locating the item by touch has enabled them to activate an item in these cases.

An example of this behaviour in an app is the App Store app. In this app, if you go to the Today tab; double tap on “My Account”; and then double-tap on your name, the contents of the ‘Account’ page and many that it link to are extremely difficult to navigate due to VoiceOver focus constantly ‘jumping’.

Note that the examples given above are just that, examples.

In practice, you are likely to encounter similar behaviour in different apps and on various websites. And, in the case of website, not only when navigating by heading.

It does appear that the issue is related to actionable elements, such as links or buttons, as we are unaware of any situations when VoiceOver focus will jump when placed other types of UI elements.

Steps to reproduce

The above are good examples of this issue.

  1. Open Safari.
  2. Type a search term in to the address bar and submit it.
  3. On the resulting google search results, set the VoiceOver Rotor to its heading option and attempt to navigate the page by heading.

You should find that VoiceOver focus will briefly be placed on a heading, but then quickly jump elsewhere )most typically to the link next to the heading).

  1. Open the App Store app.
  2. Navigate to the Today tab.
  3. Double tap with 1 finger on the “My Account” button.
  4. Double tap with 1 finger on your name.
  5. Attempt to navigate the Account page by swiping.

You should find that VoiceOver focus will frequently jump to UI elements in what appears to be a random manner. This makes the page extremely difficult to navigate.

Bug First Encountered

iOS/iPadOS 14.0

Device(s) bug has been encountered on

iPhone

How often the bug occurs

Sometimes

Apple feedback #

FB8655060

Status

Active

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