Connection issues for the Mantis and Chameleon braille displays

Category
Braille
Severity
Serious

Description

The following is taken from a warning notice issued by the American Printing House for the Blind:

The basic issue is that once you upgrade to 14.4, as soon as you lock your iPad or iPhone with the Mantis or Chameleon connected, the braille display will not automatically reconnect once you wake the device back up. You can force it to reconnect by leaving the terminal and reconnecting from there but then you won’t get braille. The only way to get braille back is to toggle Bluetooth on the iOS device but the issue will happen again as soon as you lock your device or it goes to sleep.

Another way that this issue can manifest is if you don’t lose your connection but use the braille display to wake up the iOS device, you can successfully wake it up and regain your connection but you will stop receiving braille. Regardless of how the issue appears, it is best to avoid it altogether by not upgrading to 14.4.

Bug First Encountered

iOS/iPadOS 14.4

Device(s) bug has been encountered on

iPhone

How often the bug occurs

Always

Status

Active

Options

Comments

Submitted by John Gurd on Thursday, January 28, 2021

I have an APH Mantis Q40 so I am affected. Just so people know IOS 14.4 fixes major security vulnerabilities so it is crucial it is resolved ASAP. I've written to Apple Access and I'd encourage others to do the same if they are affected.

Submitted by Mickey on Monday, February 8, 2021

I am having this problem with the Brailliant BI and the E-Reader in beta with Humanware. I am a a beta user also with my iPhone, and will update when I see a beta that fixes this most serious problem.
I was advised by Apple support not to downgrade because of the new security that was put in place with Ios 14.4.