Apple Wallet will crash if you attempt to use any card, ticket, or pass other than the first one listed

Category
Miscellaneous
Severity
Serious

Description

If you have 2 or more cards, tickets or passes added to Apple Wallet, if you activate Wallet and attempt to use any of these other than the first one listed, Wallet will crash when you double tap on the desired card, ticket or pass.

For some the crash will be immediate, for others there will only be a crash if you perform a swipe gesture after activating the lower positioned card.

Steps to reproduce

  1. You must have 2 or more cards, tickets or passes added to Apple Wallet.
  2. Ensure that VoiceOver is enabled.
  3. Double click the side button on your device (or the Home button if your device has one) to activate Wallet.
  4. Move VoiceOver focus to the second card, ticket or pass.
  5. Double tap with 1-finger.

This should make the second card, ticket or pass the active one.

What actually happens is that Wallet immediately crashes, returning you to the screen that you were on before activating Wallet.

Bug First Encountered

iOS/iPadOS 15.0

Device(s) bug has been encountered on

iPhone

How often the bug occurs

Always

Workaround

After activating Wallet, move VoiceOver focus to the desired card, ticket or pass. Then, use “Move Up” from the VoiceOver rotor to move the desired card, ticket or pass to the top of the screen and make it the active one.

Apple feedback #

FB9620969

Status

Active

Options

Comments

Submitted by dean mills on Thursday, September 16, 2021

running the GM build of ios 15. this is not happening on my iphone 12 pro max.

Submitted by John Hope on Thursday, September 16, 2021

In reply to by dean mills

This one is 100% reproducible on my own iPhone 12 Pro running the RC build, so I guess this is going to be one of those bugs which is specific to configuration or use case - possibly the types of items that you have added in Wallet.

In my case, I have a bank card and COVID pass.

The bank card is at the top of the list and works just fine. However, as soon as I double tap on the COVID pass to activate it, crash goes Wallet.