TeamViewer QuickSupport

Last modified
Sunday, January 31, 2021
Category

Description of App

Get support for your iPhone and iPad from any computer. You can even mirror your screen to any other iPad or iPhone!

TeamViewer provides easy, fast, and secure remote access and is already used on more than 1.8 billion devices worldwide.

Use Cases:

  • Share your complete screen live to a technician.
  • Technicians can chat, transfer files back and forth, view device information, push settings, and much more.

Key Features:

  • Broadcast your screen (iOS 11 and higher)
  • Screen sharing to any computer or other mobile device
  • Chat

From any computer, you or your technician can:

  • View device information
  • Transfer files in both directions
  • Add email accounts
  • Push Wi-Fi settings
  • Import iOS Configuration Profiles
  • Record the iPhone/iPad screen
  • Highest security standards: 256 Bit AES Session Encoding, 2048 Bit RSA Key Exchange
  • Plus much more …

Quick Guide:

  1. On any other device, go to https://start.teamviewer.com
  2. Enter the ID from this app into the Partner-ID field
  3. Press “Connect to Partner”

Version

15.14.1

Free or Paid

Free

Apple Watch Support

No

iOS Version

14.4

Device(s) App Was Tested On

iPhone

Accessibility Comments

The button to start broadcasting can sometimes be difficult to find for VoiceOver users.

VoiceOver Performance

VoiceOver reads most page elements.

Button Labeling

Most buttons are clearly labeled.

Usability

There are some minor accessibility issues with this app, but they are easy to deal with.

Other Comments

This app is a great way to share your iOS device screen with an Aira agent to receive remote sighted assistance with tasks such as depositing a check into a bank account.

Developer's Twitter Username

teamviewer

Recommendations

1 people have recommended this app

Most recently recommended by Darrell Hilliker 11 months 3 weeks ago

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