My Vodafone

Submitted by alex wallis on Wednesday, July 10, 2013.

Last modified

Wednesday, October 4, 2017

Description of App

If you’re a Vodafone UK customer, you can use the My Vodafone app to:

- See the minutes, texts and internet you’ve used if you’re on Pay monthly
- Check your credit and Vodafone Freebees allowance if you’re on Pay as you go
- See details of your plan
- Find and connect to BT Wi-fi hotspots
- Check when you can upgrade
- Get answers to the most frequently asked questions

Things to remember:

- Account information isn’t available for business customers
- You must be a Vodafone UK customer to use the app
- If you’re new to Vodafone or have recently upgraded, your account information won’t be available until after your first bill
- The app’s free, but any internet you use to access the Wi-Fi Finder will be taken from your monthly allowance
- If you use the app abroad, you’ll pay our standard international charges
- If you’re using an iPod Touch or any iPad Wi-Fi only device, you won’t be able to see your account information

For more help with the app, visit our eForum on the Vodafone UK website.

Version

4.0

Free or Paid

Free

Apple Watch Support

Not Known

Device(s) App Was Tested On

iPhone

Accessibility Comments

the app is accessible, the user interface could use some work. I found out today there is a settings button which VoiceOver doesn't see at all in the app which I have raised with the accessibility team. If reviewing your usage the interface is a bit cluttered and you have to know the details of your plan, as the numbers for remaining usage are read completely separate from the text that talks about remaining minutes texts etc. As you have text that says remaining minutes texts etc then after that text the numbers that are not shown next to the correct text.