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Guide Dogs

Submitted by Soupy, 27 June, 2022
Last updated on 27 June, 2022
Category
Utilities

Description of App

As a guide dog owner, you will know your legal right for your assistance dog to accompany you when accessing most services and vehicles. However, our research shows that 75% of assistance dog owners have been refused access to a restaurant, shop or taxi. We have listened to what a negative impact this can have on people’s wellbeing, and how it limits their ability to live the life they choose. With this app you can now report access refusals and inaccessible public spaces to Guide Dogs quickly and easily to help put a stop to them altogether.

Educate businesses about your legal rights.
Using the templated letter, it’s now easier than ever to educate businesses of the law and elicit positive change for others. Together, we can make sure everyone knows they need to have Open Doors for Guide Dogs.

Guide Dogs Support
Expertise, advice and support is on hand from our dedicated Access Team, they’ll listen and provide you with as much support as you require, so you’re aware of all your options and the next steps. They can even contact and educate the businesses on your behalf.

Inaccessible public spaces
Experienced any barriers when out and about? You can quickly and easily report these to help our campaigning to end the isolation people with vision impairment can feel and aim to make the world a more accessible place.

Strengthens our voice
By reporting access refusals, Guide Dogs can build a true picture of the number and type of refusals taking place. This can help us spot patterns, or places where access refusals are more likely to happen, and take action accordingly. It can help our campaigning such as calling for the UK Government to introduce Disability Equality training for minicab and taxi drivers to help ensure full understanding of the Equality Act and how to support people with a visual impairment.

Any feedback on the new app is greatly appreciated please email campaigns@guidedogs.org.uk

Version

1.0.60

Free or Paid

Free

Apple Watch Support

No

Device(s) App Was Tested On

iPhone

iOS Version

15.5

Accessibility Comments

No accessibility issues at all.

VoiceOver Performance

VoiceOver reads all page elements.

Button Labeling

All buttons are clearly labeled.

Usability

The app is fully accessible with VoiceOver and is easy to navigate and use.

App Store Link

https://apps.apple.com/gb/app/guide-dogs/id1625284393

Developer's Website

https://www.guidedogs.org.uk

Developer's Twitter Username

@guidedogs

Recommendations

0 people have recommended this app

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Comments

What a great idea. I used to…

By The Oliver Kennett

8 months 3 weeks ago

What a great idea. I used to have a guide dog and was fortunate enough to never encounter this issue but I am aware that many do. Rattling cages, unfortunately, is the most expedient way of getting change, even if it leaves bruises.

I also think this is a good idea.

By Craig

8 months 3 weeks ago

Like Oliver, I also used to have a guide dog and I would have found an app like this one useful. I really hope it makes a difference as when I had my dog, I experienced a few taxi refusals, so I know how upsetting it is when they happen.

Just UK?

By Marius

8 months 3 weeks ago

In what countries does it work? Thank you!

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