Telegram Messenger

Last modified
Saturday, June 20, 2020

Description of App

Pure instant messaging — simple, fast, secure, and synced across all your devices. Over 400 million active users.

FAST: Telegram is the fastest messaging app on the market, connecting people via a unique, distributed network of data centers around the globe.

SYNCED: You can access your messages from all your devices at once. Start typing on your phone and finish the message from your tablet or laptop. Never lose your data again.

UNLIMITED: You can send media and files, without any limits on their type and size. Your entire chat history will require no disk space on your device, and will be securely stored in the Telegram cloud for as long as you need it.

SECURE: We made it our mission to provide the best security combined with ease of use. Everything on Telegram, including chats, groups, media, etc. is encrypted using a combination of 256-bit symmetric AES encryption, 2048-bit RSA encryption, and Diffie–Hellman secure key exchange.

POWERFUL: You can create group chats for up to 200,000 members, share large videos, documents of any type (.DOCX, .MP3, .ZIP, etc.), and even set up bots for specific tasks. It's the perfect tool for hosting online communities and coordinating teamwork.

RELIABLE: Built to deliver your messages in the minimum bytes possible, Telegram is the most reliable messaging system ever made. It works even on the weakest mobile connections.

FUN: Telegram has powerful photo and video editing tools and an open sticker/GIF platform to cater to all your expressive needs.

SIMPLE: While providing an unprecedented array of features, we are taking great care to keep the interface clean. With its minimalist design, Telegram is lean and easy to use.

100% FREE & NO ADS: Telegram is free and will always be free. We are not going to sell ads or introduce subscription fees.

PRIVATE: We take your privacy seriously and will never give third parties access to your data.

For those interested in maximum privacy, Telegram offers Secret Chats. Secret Chat messages can be programmed to self-destruct automatically from both participating devices. This way you can send all types of disappearing content — messages, photos, videos, and even files. Secret Chats use end-to-end encryption to ensure that a message can only be read by its intended recipient.

We keep expanding the boundaries of what you can do with a messaging app. Don’t wait years for older messengers to catch up with Telegram — join the revolution today.

Version

6.2.1

Free or Paid

Free

Apple Watch Support

Yes

iOS Version

13.5.1

Device(s) App Was Tested On

iPhone

Accessibility Comments

AppleVis Editorial Team Update Note:
Changed the accessibility ratings to reflect on users comments.

Original Poster Note:Unfortunately, I'm very near to define this app a disaster, because it is impossible reaching the text field for opening the chat and write.
A work around is disable voiceover, then tap on the low part of the screen until we listen to the classic sound of written characters, then re-enable voiceover, delete what you wrote and write the message.
Really frustrating, also because Voiceover doesn't read message in the chat window!
On the other hand, you can send vocal messages, with an unlabelled button, and it works quite well.

I'm really sorry that developers didn't answer to my requests. if you can, try write to info@telegram.org, or go to settings, make a question, and you will be prompted to chat with someone of the staff, that never answer to me.

VoiceOver Performance

VoiceOver reads most page elements.

Button Labeling

Most buttons are clearly labeled.

Usability

There are some minor accessibility issues with this app, but they are easy to deal with.

Other Comments

It seems that developers are not responsive. Anyway, it is a great app also because there is a Mac Version that is accessible, so you can chat both with your idevice or with your mac.

Developer's Twitter Username

@telegram

Recommendations

1 people have recommended this app

Most recently recommended by alex wallis 2 years 4 months ago

Options

Comments

Submitted by Raul on Tuesday, May 13, 2014

I wrote to the developers some months ago and there was no response either. I use the Mac version, called messenger for telegram, you can find it on the mac appstore.

Submitted by Aidan JK on Saturday, August 8, 2015

Give this a miss unless you really need to use it for file-sharing. I've just downloaded it and spent a few minutes on it, and you are still not able to enter the text edit box with Voiceover running, or read the messages from left to right in a chat as with iMessage, Messenger or Whatsapp. To write a message, you have to go from the main screen to compose message each time, find the person you were talking to and send the text that way. I think the rating remains accurate: it is usable in the sense that most of its features can be half-used, but to be honest it's such a slow process that you probably needn't bother. I shal persevere but continue to use my charms to persuade people of the merits of Whatsapp for group messaging instead.

Submitted by Simone Dal Maso on Thursday, December 15, 2016

Telegram is becoming really popular.
The app is terrible speaking about accessibility, and developers seem not interested. Perhaps if Applevis team can consider to write them...

Submitted by Simone Dal Maso on Tuesday, February 28, 2017

Hello, I'm one of the promoter of the petition about Telegram and its inaccessibility. I hope you can help us to spread the news and sign this petition here: https://www.change.org/p/telegram-should-be-accessible-for-visually-impaired

Submitted by Thu Huong Dao on Tuesday, July 17, 2018

Telegram has not improved its accessibility for years! There are many helpful study groups on Telegram, but I fail to access them. There are not so many study groups on WhatsApp though. Very frustrated...

Submitted by alex wallis on Thursday, March 28, 2019

Telegram VoiceOver support has dramatically improved in terms of navigation but there are still glaring issues with the app, in particular one button with no label on the main window of the app, and it seems impossible to manage existing chats after tapping the edit button. does anyone know the procedure for engaging with telegram on accessibility? I assume if I email normal tech support they probably won't have a clue what I am going on about or my report will just be lost in the system.

Submitted by sockhopsinger on Thursday, March 28, 2019

Try their Twitter name. Be polite ... at first ...

Submitted by alex wallis on Monday, September 9, 2019

with the latest update telegram has improved there accessibility again, there is still an unlabeled button or two, e.g if you get sent a website link, but now deleting messages marking as read and all the other usual things you would want to do with a messaging app is now accessible, as VoiceOver offers an actions rotor for managing chats and messages within chats. the main accessibility rating and information for this app is totally outdated.

Submitted by Sauro on Monday, September 9, 2019

Hi everyone.
I do not think we can now define Telegram now as accessible. yet
You cannot scroll through messages within a group, you cannot read the unread messages counter, you cannot read the comments of a message within a group,
you cannot change many settings, etc etc .

Greetings

Sauro

Submitted by KE7ZUM on Monday, September 9, 2019

I've sent all of that and more including the files and now the scheduling messages to telegram.org/support and no go. They don't respond, they don't even say they got the issue. They don't respond on twitter. I'm thinking of leaving this app, but for the fact I run 2 troups on there and I have a podcast channel on there. The app sucks balls on iOs and it appears they don't really care. Oh and they still have not fixed the crashing when deleting a voice clip issue. I sent them a sis diag file and no response.

Submitted by KE7ZUM on Thursday, September 12, 2019

Well, there was an update today, but, scheduling messages are still inaccessible, the files area is atrocious and don't even get me started on links. They are not taking us seriously. and also removing audio messages what the actions rotor still causes telegram to crash. I sent in my reports in ios 12 when this happened in June, but no go, and it looks like they don't care.

Submitted by jcdjmac (not verified) on Tuesday, September 24, 2019

Hi,
I just got telegram today and it's accessible with VoiceOver. they've made some more enhancements with the UI and you can now delete messages using the actions rotor. I don't use the scheduling feature, I just leave it alone. all in all, very simple and easy to use.

Submitted by KE7ZUM on Tuesday, September 24, 2019

Yeah, I have to see if I can remove audio messages with out it crashing. Also the files area is still inaccessible last I looked a few weeks ago.

Submitted by Vireak on Tuesday, September 24, 2019

Dear Everyone!
Personally, I still rate telegram as an inaccessible app in comparison to other major social network out there, at least for now. Unlabeled buttons are still lingering around, while the interface is hard to navigate. I think the telegram should be ashamed for ignoring improving accessibility despite telegram's popularity.

Submitted by Ramy on Tuesday, September 24, 2019

Hi all:
Am using the app from more than 3 months, and all i can say that they are working in improving accessibility, so, it's not fair to say that it's not accessible, do not know if we can change the rate etc according to it's current status?

Submitted by Ramy on Tuesday, September 24, 2019

I need to find a secret chatting app that deals only with blind persons, or at least not known to sighted ones, need to talk to my GF which is totally blind.

Submitted by KE7ZUM on Tuesday, September 24, 2019

Secret chats are not accessible. Use telegram and unigram on the pc. By the way I've reported all the issues we are having to telegram's support and they don't even take the time to answer our emails. We even are part of a telegram group with those folks and they ignore us there as well.

Submitted by Darren Hartland on Wednesday, December 30, 2020

Hi,

We've been using the Telegram app for about a week now and it works well if you use in conjunction with the Unigram app for windows 10. the main issue appears to be badly labelled elements and the interface is a little quirky. when focus changes unexpectedly.

A little frustrating, but certainly not enough for me to say forget it.

Submitted by Dorota on Wednesday, January 19, 2022

Hello everybody. Telegram could be a very good app, but the problem is that developers don't care about accessibility and things related to it at all. Even now after so many years it is still not as accessible as it should be, I know that many people want to use this app, but like I said it could be better, it is good for sighted people, but not for the blind, it's partially accessible, which is not enough, not for me at least, because I want to use all the functions that Telegram offers. And now I can't, it's becoming less and less accessible. If there was an accessible iOS Telegram client I might use it, but now I wouldn't even recommend this app, there are better and more secure alternatives. In my opinion Telegram developers are disrespectfull, because they don't even reply to messages if they are related to accessibility, it doesn't matter if they are sent to their support channel, Twitter or e-mail address. If you say something positive about Telegram, especially on Twitter they will react immediately. It's ridiculous. I don't recommend this app. Not now.

Submitted by Skippy on Wednesday, January 19, 2022

Hi,
I don’t understand at a all why this is, but if you try using the app on an iPad, voiceover won’t read much of anything. At least, that’s the way it was, when I tried it a few months ago.
Can anyone else confirm this?

Submitted by Sergey on Thursday, January 20, 2022

Yes, using Telegram on iPad is difficult but possible if you need to do this.
You may already notice that list of chats is accessible. But when you select a chat or channel, it appears in the separate part of the screen and this area is not reachable by swiping or by exploring with touch.
To get in to that area you may do one of the following:
1. Select navigation by headings with the rotor and then swipe down with one finger. This witll place you in the window with your selected chat or channel.
2. If you have Braille display or Bluetooth keyboard connected to your iPad, then after selecting chat or channel, go to the bottom of your screen and start moving back. Again you will be placed to the area where your selected chat is displayed. It is also helpful when you need to quickly find an edit field when you need to respond to someone's message.

Hope this helps a bit.

Submitted by zeirus-fr on Thursday, January 20, 2022

Or simply put your four finger on the bottom edge of iPad and you can read messages swiping from the and to the start. lol.

Submitted by Dennis Long on Thursday, January 20, 2022

I reached out to Telegram. I was very nice and professional that usually gets you far. I will say if people reached out like KE7ZUM comments that will not get you far. Saying it sucks balls to a developer is not the way to go. Am I saying KE7ZUM did this? No but I'm saying that sort of response is not how you should approach a dev. We will see.

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