Telegram Messenger

I wrote to the developers some months ago and there was no response either. I use the Mac version, called messenger for telegram, you can find it on the mac appstore.

Give this a miss unless you really need to use it for file-sharing. I've just downloaded it and spent a few minutes on it, and you are still not able to enter the text edit box with Voiceover running, or read the messages from left to right in a chat as with iMessage, Messenger or Whatsapp. To write a message, you have to go from the main screen to compose message each time, find the person you were talking to and send the text that way. I think the rating remains accurate: it is usable in the sense that most of its features can be half-used, but to be honest it's such a slow process that you probably needn't bother. I shal persevere but continue to use my charms to persuade people of the merits of Whatsapp for group messaging instead.

Telegram is becoming really popular.
The app is terrible speaking about accessibility, and developers seem not interested. Perhaps if Applevis team can consider to write them...

Hello, I'm one of the promoter of the petition about Telegram and its inaccessibility. I hope you can help us to spread the news and sign this petition here: https://www.change.org/p/telegram-should-be-accessible-for-visually-impaired

Telegram has not improved its accessibility for years! There are many helpful study groups on Telegram, but I fail to access them. There are not so many study groups on WhatsApp though. Very frustrated...

Confirmed by Telegram owner/founder: https://twitter.com/alisonc42/status/1100439055320444928 support for Voiceover due in March - Download the latest version - basic messaging works in VoiceOver for iOS!

Telegram VoiceOver support has dramatically improved in terms of navigation but there are still glaring issues with the app, in particular one button with no label on the main window of the app, and it seems impossible to manage existing chats after tapping the edit button. does anyone know the procedure for engaging with telegram on accessibility? I assume if I email normal tech support they probably won't have a clue what I am going on about or my report will just be lost in the system.

Try their Twitter name. Be polite ... at first ...

with the latest update telegram has improved there accessibility again, there is still an unlabeled button or two, e.g if you get sent a website link, but now deleting messages marking as read and all the other usual things you would want to do with a messaging app is now accessible, as VoiceOver offers an actions rotor for managing chats and messages within chats. the main accessibility rating and information for this app is totally outdated.

that's good to know! hope the next version can be more better

Hi everyone.
I do not think we can now define Telegram now as accessible. yet
You cannot scroll through messages within a group, you cannot read the unread messages counter, you cannot read the comments of a message within a group,
you cannot change many settings, etc etc .

Greetings

Sauro

I've sent all of that and more including the files and now the scheduling messages to telegram.org/support and no go. They don't respond, they don't even say they got the issue. They don't respond on twitter. I'm thinking of leaving this app, but for the fact I run 2 troups on there and I have a podcast channel on there. The app sucks balls on iOs and it appears they don't really care. Oh and they still have not fixed the crashing when deleting a voice clip issue. I sent them a sis diag file and no response.

Well, there was an update today, but, scheduling messages are still inaccessible, the files area is atrocious and don't even get me started on links. They are not taking us seriously. and also removing audio messages what the actions rotor still causes telegram to crash. I sent in my reports in ios 12 when this happened in June, but no go, and it looks like they don't care.

Hi,
I just got telegram today and it's accessible with VoiceOver. they've made some more enhancements with the UI and you can now delete messages using the actions rotor. I don't use the scheduling feature, I just leave it alone. all in all, very simple and easy to use.

Yeah, I have to see if I can remove audio messages with out it crashing. Also the files area is still inaccessible last I looked a few weeks ago.

Dear Everyone!
Personally, I still rate telegram as an inaccessible app in comparison to other major social network out there, at least for now. Unlabeled buttons are still lingering around, while the interface is hard to navigate. I think the telegram should be ashamed for ignoring improving accessibility despite telegram's popularity.

Hi all:
Am using the app from more than 3 months, and all i can say that they are working in improving accessibility, so, it's not fair to say that it's not accessible, do not know if we can change the rate etc according to it's current status?

I need to find a secret chatting app that deals only with blind persons, or at least not known to sighted ones, need to talk to my GF which is totally blind.

Secret chats are not accessible. Use telegram and unigram on the pc. By the way I've reported all the issues we are having to telegram's support and they don't even take the time to answer our emails. We even are part of a telegram group with those folks and they ignore us there as well.

Hi,

We've been using the Telegram app for about a week now and it works well if you use in conjunction with the Unigram app for windows 10. the main issue appears to be badly labelled elements and the interface is a little quirky. when focus changes unexpectedly.

A little frustrating, but certainly not enough for me to say forget it.

Hello everybody. Telegram could be a very good app, but the problem is that developers don't care about accessibility and things related to it at all. Even now after so many years it is still not as accessible as it should be, I know that many people want to use this app, but like I said it could be better, it is good for sighted people, but not for the blind, it's partially accessible, which is not enough, not for me at least, because I want to use all the functions that Telegram offers. And now I can't, it's becoming less and less accessible. If there was an accessible iOS Telegram client I might use it, but now I wouldn't even recommend this app, there are better and more secure alternatives. In my opinion Telegram developers are disrespectfull, because they don't even reply to messages if they are related to accessibility, it doesn't matter if they are sent to their support channel, Twitter or e-mail address. If you say something positive about Telegram, especially on Twitter they will react immediately. It's ridiculous. I don't recommend this app. Not now.

Hi,
I don’t understand at a all why this is, but if you try using the app on an iPad, voiceover won’t read much of anything. At least, that’s the way it was, when I tried it a few months ago.
Can anyone else confirm this?

Yes, using Telegram on iPad is difficult but possible if you need to do this.
You may already notice that list of chats is accessible. But when you select a chat or channel, it appears in the separate part of the screen and this area is not reachable by swiping or by exploring with touch.
To get in to that area you may do one of the following:
1. Select navigation by headings with the rotor and then swipe down with one finger. This witll place you in the window with your selected chat or channel.
2. If you have Braille display or Bluetooth keyboard connected to your iPad, then after selecting chat or channel, go to the bottom of your screen and start moving back. Again you will be placed to the area where your selected chat is displayed. It is also helpful when you need to quickly find an edit field when you need to respond to someone's message.

Hope this helps a bit.

Or simply put your four finger on the bottom edge of iPad and you can read messages swiping from the and to the start. lol.

I reached out to Telegram. I was very nice and professional that usually gets you far. I will say if people reached out like KE7ZUM comments that will not get you far. Saying it sucks balls to a developer is not the way to go. Am I saying KE7ZUM did this? No but I'm saying that sort of response is not how you should approach a dev. We will see.