Google Duo

Last modified
Friday, February 14, 2020

Description of App

Google Duo is the highest quality one-to-one video calling app*. It’s simple, reliable and works on iOS and other mobile platforms.

Features:

The highest quality video calling app that just works*
Stay in the moment with fast and reliable video calls with Google Duo, whether you're on Wi-Fi or on the go.

A video chat app for everyone
Connect with all your friends, anytime. Google Duo works across iOS and other mobile platforms for domestic and international calls.

Easy to use
All it takes is a single tap to begin a video call with any of your contacts on Google Duo.

Knock Knock. It's me!
On Google Duo, see a live preview of who's calling before you pick up.

Secure video calls
All calls are fully encrypted to ensure privacy.

Make voice calls, too
When video isn't an option, use Google Duo to make audio-only calls.

*Based on Signals Research Group technical study comparing video degradation time over 3G, LTE, and WiFi.
**Data charges may apply. Check your carrier for details.

Version

29.0

Free or Paid

Free

Apple Watch Support

No

iOS Version

11.2.6

Device(s) App Was Tested On

iPhone

Accessibility Comments

The only issue I found was in the settings, voiceover does not announce if a toggle is on or off.

VoiceOver Performance

VoiceOver reads most page elements.

Button Labeling

All buttons are clearly labeled.

Usability

There are some minor accessibility issues with this app, but they are easy to deal with.

Other Comments

This app is a good facetime alternative for those of you who have friends/family with android

Developer's Twitter Username

@google

Recommendations

0 people have recommended this app

Options

Comments

Submitted by Gary c on Friday, April 24, 2020

I’ve only made (Actually received) one call so far, but I was unable to get voice over to read any controls on the screen during the call. For example, how do I end a call? Is that happening to anyone else? Program VWersion, 85.0.16019 I’m using an iPhone SE with iOS 12.4.1.

Hello, I am an accessibility Program Manager working with the Duo team at Google. thank you for this feedback. Our team is investigating now.

Our team tested and we were not able to reproduce this issue. could you try to place or receive another call after making sure Duo is updated from the app store? and if you are able to take a screen recording please send it to me mikemello@google.com and feel free to report any other accessibility issues with Duo on iOS or Android/web

Submitted by Trenton Matthews on Saturday, April 25, 2020

Glad to know I wasn't the only one who was having the controls not showing up problem.
It's also happening on Android 10 as well with my Iphone S10E.

If needed I'll send a screen shot along too, though i think the Android and iOS Duo call screens are practically similar.

Submitted by Gary c on Monday, April 27, 2020

Well I placed a call this morning, and it worked just fine. The other call was one I received, so I don’t know if that is the difference or if it was just a one time fluke.
Thank you for investigating.

Submitted by Mello on Monday, April 27, 2020

Hi, if you run into any other trouble with the Duo iOS /Android/web apps please do let me know. mikemello@google.com if you need accessibility support for any google product you can connect with our support team at: https://support.google.com/accessibility