Zappos: Shop shoes & fashion

Last modified
Saturday, January 19, 2019
Category

Description of App

Our shopping app does its darndest to deliver that WOW service our customers have come to know and love, like free shipping and returns with no purchase minimum, a 365 day return policy and 24/7 customer support. You’ll find the number, live chat, and our support email inside.

Also, just because we love you for trying out our mobile app, all your orders that are placed through the app will be eligible for FREE Next Business Day shipping! WOW! Yep. That's how we do it here at Zappos.

Make sure to check out our complete Shipping Policy and Terms & Conditions for all the deets and special exceptions ... like you live in Zimbabwe. We know. We are sorry that we don't ship there too!

We’ve matured a lot in the time our app has been out and are dedicated to putting our Zappos WOW service into a mobile shopping app. Beyond just making the best shopping experience we can think of in an app, we LISTEN to our customers! We love our customers so much that we add the features they want! Here are just a few of the features we’ve added that came from our customers:

• Manager your account info
• Track your order on a map
• Make returns from inside the app
• Retina support
• Save your searches
• "Keep Me Logged In" so you can shop faster
• Zoomable High-Def product images
• Notifications for when desired products come back in stock
• Share products with friends over Facebook, Twitter, E-mail and Text Message
• Product videos
• 360 degree view of select products
• Exclude search filtering

Do you have an idea that would make everyone’s shopping experience better? Tell us, we listen!

Dig in. Leave feedback. And ratings!
We love you.

The Zappos.com iPad and iPhone app has products available in the following categories:

Shoes
Clothing
Bags & Handbags
Accessories
New Products
Gift Cards
Specific Brands

Version

3.9.0

Free or Paid

Free

Apple Watch Support

No

Device(s) App Was Tested On

iPhone

iOS Version

10.3.1

Accessibility Comments

The app works great. The only mystery was how to add items to my cart. To do this, just double tap on the price of the item, and it will then be added to your cart. I also found the experience to require less flicking when I toggled the button labeled, “Search iPhone grid,” to, “search iPhone list,” the first time after pulling up product results. You only need to do this once.

VoiceOver Performance

VoiceOver reads all page elements.

Button Labeling

All buttons are clearly labeled.

Usability

The app is fully accessible with VoiceOver and is easy to navigate and use.

Other Comments

I find that many clothing/shoe apps don’t provide detailed enough product descriptions. Zappos provides nice product descriptions. I like just learning about products by reading descriptions, listening to the videos, and reading product reviews. I find this quite addicting.

Developer's Twitter Username

@Zappos

Recommendations

1 people have recommended this app

Most recently recommended by Mary Ann Topolewski 3 years 5 months ago

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