resident portal mobile

Last modified
Thursday, October 1, 2020

Description of App

The ResidentPortal app provides a convenient way to pay rent, submit maintenance orders with photos, and communicate with your apartment community all from your mobile phone.

Residents have the ability to pay rent with a single tap, manage one-time or recurring rent payments and receive rent reminder push notifications with the app (see below for a list of key features).

Much of the ResidentPortal app is configurable by the property in which you live. Property settings include, but are not limited to, payment methods, payment days, full balance payment requirements, or maintenance request availability.

If you have feedback, suggestions or bugs about the app itself, please email, we would love to hear from you!

ResidentPortal App Features:

• Make a One Time Payment - Easily submit a one time payment with the same trusted payment platform you have always used.

• Add/Delete Recurring Payments - Easily schedule new auto-payments ensuring your rent will never be late.

• Pay by Voice - Allows you to quickly pay rent by searching 'Pay My Rent' from Spotlight Search and linking directly to the make payment screen in the app.

• One-Tap Pay - Pay rent with a single tap right from your smartphone. The app remembers your last used payment method and knows your exact balance due.

• RentNotify - Sends push notifications to your device, reminding you to pay rent.

• Contact Property - Contact your property directly from the app. The app automatically routes your call to the appropriate after-hours number when the office closes.

• Submit Maintenance Requests - Submit a maintenance request right from the app.

• Take a Picture of the Problem - Use your smart phone's camera to take a picture of the maintenance issue without leaving the app.

• Inspections - Complete move-in, maintenance, and other inspections right from your mobile device.

• Reserve Amenities - Schedule amenities at your property.

• Touch ID Login - After initial setup, securely log in to the app by scanning your finger print.

• Face ID Login - Authenticate with your face with iPhone X+.

• 3D Touch Support - Quickly pay rent, submit a maintenance request, or view your balance by tapping and holding the app icon.

Please note: The ResidentPortal App is only for residents of properties using Entrata's ResidentPortal and ResidentPay products.



Free or Paid


Apple Watch Support

Not Known

iOS Version


Device(s) App Was Tested On


Accessibility Comments

I was honestly surprised how accessible this app was. Very accessible voiceover seems to read everything. The app developer did a very nice job in my oppinion when it comes to accessibility

VoiceOver Performance

VoiceOver reads all page elements.

Button Labeling

All buttons are clearly labeled.


The app is fully accessible with VoiceOver and is easy to navigate and use.

Other Comments

Great app for interacting with your apartment complex, as noted in the description this is not available with all apartment complexes


1 people have recommended this app

Most recently recommended by Troy 1 year 7 months ago


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