DoorDash - Food Delivery

Submitted by Kelly Ford, 3 October, 2015

Last updated on 13 February, 2020

Description of App

DoorDash delivers from hundreds of local restaurants in 45 minutes or less.

• All the Best Restaurants: we've got hundreds of the top restaurants in your area and we're adding more daily.

• Get It Fast: Order on-demand or schedule a time that works for you.

• No Hassle Payment: Pay directly from the app using a credit card. We also support ApplePay if you have an iPhone 6 or 6+.

• Track Your Order: we provide up to the minute updates so you know exactly where your food is.

• World Class Customer Support: our famous customer support team is standing by to help with any questions or concerns.

Currently serving San Francisco, Silicon Valley, San Jose, Los Angeles, Orange County, Dallas, Houston, Brooklyn, Boston, Chicago, San Diego, Phoenix,
Minneapolis and St. Paul.

Visit http://www.doordash.com to learn more.

Version

1.7

Free or Paid

Free

Apple Watch Support

Device(s) App Was Tested On

iPhone

iOS Version

9.0

Accessibility Comments

Overall the ap works with VoiceOver. When you create an account, fields for entering credit card information are not fully labeled but can be determined. Note that when you enter the required number of digits in any field in this process automatically moves you to the next field. Also, when ordering food, yu can double tap on items, such as the toppings you'd like on aburger to add them. VoiceOver does not indicate when these items are selected but you can verify what's been added by reviewing what's in the cart if you are uncertain. In my limited use of the app, after I placed an order, I was prompted to rate the service. I did not find a way to complete that with VoiceOver and had to quit the app and restart to get back to the food order process.

VoiceOver Performance

VoiceOver reads all page elements.

Button Labeling

Most buttons are clearly labeled.

Usability

There are some accessibility issues with this app, but it can still be used if you are willing to tolerate these issues and learn how to work around them.

Other Comments

The service also has a web site at www.doordash.com

App Store Link

https://itunes.apple.com/us/app/doordash-food-delivery/id719972451?mt=8

Developer's Website

https://www.doordash.com/

Developer's Twitter Username

@doordash

Recommendations

1 people have recommended this app

Most recently recommended by Kelly Ford 7 years 11 months ago

Options

Comments

No longer accessible

I'm sorry to say that this app is no longer accessible. Until about two months ago, it used to be very smooth and easy to use. When they started making changes to the app, I managed to work around them, but today, my weekly eat-out day, I found that there was just no way to use the app.
I do intend to call them and ask them to put Voiceover support back in the app, and I would encourage any of you who use this app to do the same.

Still inaccessible?

Just wondering if this app is still inaccessible?