TD Canada

Submitted by Yokose on Sunday, June 16, 2013.

Last modified

Wednesday, October 4, 2017

Description of App

TD mobile app The TD mobile app (Canada) provides quick, easy, secure access to your Canadian TD accounts, helpful information, and convenient tools — anytime, anywhere. Check account balances, move money, find branches and ATMs, monitor your investments, and place trades. Our Online Security Guarantee The TD mobile app is both safe and secure. We are committed to keeping your confidential information safe, a statement backed by our Online Security Guarantee: In the unlikely event you experience a loss from a TD mobile transaction you did not authorize, you will receive 100% reimbursement. We take the greatest care to ensure that any new advance to our mobile app maintains the same security and integrity of all our services.

TD Canada Trust: Access your consolidated chequing, savings, credit, and investment account information; pay bills and transfer money anytime, anywhere.
TD Waterhouse: Monitor your investments by checking account balances, list orders, holdings and activity. View and manage watchlists and get real-time quotes for stocks, ETFs, and mutual funds. Trade stocks and exchange-traded funds.
Branch Locator: Find the nearest TD Canada Trust branch or ATM quickly and conveniently or locate TD Waterhouse Investor Centers in Canada and TD Bank stores and ATMs in the U.S.
Security: We employ advanced technology to protect your confidential information. A personal security question at log in assigns a unique identifier to your mobile device, adding a layer of security to your mobile banking.

Version

4.0

Free or Paid

Free

Apple Watch Support

Not Known

Device(s) App Was Tested On

iPhone

Accessibility Comments

This App is accessible for the most part. Everything appears to be accessible except when you go to the Bill Payment and Transfer tabs. When you select the "Bill Payment" tab, a menu appears with two options which seem to have incorrectly labeled buttons and a Cancel button... the first button is "Pay Bills", and the second button is "View or Cancel Pending Payments". When you select the "Transfer" tab, a menu also appears with three options which likewise have incorrectly labeled buttons and a Cancel button... the first button is "Transfer", the second button is "INTERAC E-Transfer", and the third button is "Pending INTERAC E-Transfers". There appears to be no accessibility issues once you have made your choice from those two menus. This appears to be the only accessibility issue that I have found... please read the "Other Comments" section for more information.

VoiceOver Performance

VoiceOver reads all page elements.

Button Labeling

Most buttons are clearly labeled.

Usability

There are some minor accessibility issues with this app, but they are easy to deal with.

Other Comments

I do not have a TD Waterhouse account, so I am not sure if there are any accessibility issues to report. Another thing I would like to add... you can not add payees to pay bills or to send money via INTERAC E-Transfer. If you want to add a payee to your account so you can pay a bill or send someone money via INTERAC E-Transfer with the App, then you will need to log into your Easy Web account via your computers web browser. TD Canada Trust Easy Web Account Sign In https://easywebsoc.td.com/waw/idp/login.htm?execution=e1s1