Description of App
Send money to your friends, manage your account, and more, with the PayPal app. It’s free, secure and more convenient than going to the ATM, writing checks, or sending gifts the traditional way.
- Send money as gifts, collect money for a group gift, or repay a friend for FREE*
- Snap a photo of a check to add money directly from your iPhone, no fees apply
- Donate to a charity and share with your friends by posting it on Facebook
- “Bump” to exchange contacts and send money
- Check your balance, withdraw funds, or view past transactions – anytime, anywhere
- As always, your information is secure with PayPal
Comments
accessibility of paypal iphone app
Excellent App, Except...
found 1 unlabelled button in this app
Hi I have found one unlabelled button in this app, its on the wallet tab, so not all buttons are clearly labelled. For reference this buton shows information about your various paypal balances if you have balances in other currencies than your home one and also if you have pending transfers.
Paypal has become less accessible.
Paypal has become less accessible in its 5.x updates. Specifically, the data entry screen for sending money has changed for the worse, and there are more unlabeled buttons.
Paypal has thus far ignored my requests for remediation of the accessibility concerns.
I would recommend reducing the app's accessibility rating.
accessibility complaints and the ADA
Really? I have had no issues sending money and withdrawing it to my bank. I would not worry about the issues as they are very good at fixing them. Plus remember the ADA only works for government contracts. The ADA does not work for private corporations and international ones like paypal might be. So they can do what ever they please.
Logging in and the capture isn't working
You need to explore by touch to find the "I am not a robot" tickbox. With trial and error tapping on it, you will then get the capture and a button to get an audio challenge. This doesn't always work though. Having tried it a couple of times, nothing happens when tapping either it or the get a new challenge button.
Problems with voiceover and Paypal not interested
I reported several accessibility problems to Paypal CS and got the following reply:
Dear Robert Murray,
The PayPal app doesn’t have an option to allow any voice over or braille options. This is because we are not able to get it to be compatible with the different software out there for braille and voice over control.
You can use these options on the full website, but just not with the app itself.
(...)
Best wishes,
Cara