myCYC

Last modified
Saturday, January 30, 2021
Category

Description of App

As described on the Apple App Store:

Managing health accounts has never been easier. ConnectYourCare’s new app, myCYC, makes it simple for members to quickly access account information.

  • Access health savings accounts (HSAs), flexible spending accounts (FSAs), health reimbursement arrangements (HRAs), and other CYC accounts
  • Check account balances
  • Make payments to providers and yourself
  • View claims
  • Take a photo of documentation and upload to claims
  • Add family members
  • Connect to a live representative
  • See eligible expenses
  • Get instant answers
  • Painless photo upload with clearer image viewing
  • Streamlined user experience with fast transitions
  • Simpler log in and easy registration
  • Smart in-app alerts for claims requiring attention
  • Quick access to previously submitted documentation

Access Instructions

You will need a ConnectYourCare account to use this app.

If you are a CYC customer and need to update your account credentials, please visit https://secure.connectyourcare.com.

ABOUT CONNECTYOURCARE:

As one of the largest and most responsive providers of health care savings accounts, and award-winning solutions, our approach to consumer directed health care is rooted in creating better, more efficient connections among the people who provide benefits, the people accessing services, and the people who deliver services. Blue chip organizations across the U.S. and their employees turn to ConnectYourCare for our best-in-class member experience, advanced educational tools for better-informed choices, acceleration of savings with ROI efficiencies and simplification of processes with brilliant customer-focused solutions. There is a unique solution for everyone and we won’t stop working until we connect you with the perfect one.

  • App Support: service@connectyourcare.com
  • ConnectYourCare website: www.connectyourcare.com
  • ConnectYourCare desktop user portal: https://secure.connectyourcare.com

Version

4.52.0

Free or Paid

Free

Apple Watch Support

No

iOS Version

14.4

Device(s) App Was Tested On

iPhone

Accessibility Comments

The log in screen is filled with undescribed images that seem to be decorative. Although Apple's built-in camera and photos facilities are used, taking pictures of and selecting documents may be a challenge without sighted assistance, as there is no facility to provide document guidance while taking pictures.

VoiceOver Performance

VoiceOver reads most page elements.

Button Labeling

Most buttons are clearly labeled.

Usability

There are some minor accessibility issues with this app, but they are easy to deal with.

Developer's Twitter Username

ConnectYourCare

Recommendations

1 people have recommended this app

Most recently recommended by Darrell Hilliker 5 months 4 weeks ago

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