Before anyone asks me, yes. I did open a support ticket regarding this, and I'd strongly encourage all of you to do the same.
Right around this last Christmas of 2018, I noticed something wickedly peculiar going on with Voiceover and the Lyft app on iOS. I should add I'm on the latest build of iOS 12.1.2. Also, my Lyft app is completely up to date. I definitely did look to make sure.
My brother, using iOS 12.1.2 is not, with his iPhone 7 Plus having this issue, but on both my 10, and my 10S, or as some call it, XS, this has totally been reproduced, and about 5 of my other friends are also noticing this.
So, when you open up the app, You hear where to? Double tap to set destination, and get a ride. OK, fine. Glory! So, I double tap this. Now, I'm in the text field to search for a destination, or double tap above the keyboard on one of the locations I've recently been to. So, in my case, I'm just going to pick a place I've been to already in the past. That doesn't matter though. I've tried typing a new location in. Both ways in the long run will produce the same behavior.
Now, I'm on the ride options screen. This is where things epicly are breaking!
I land on something that says swype left to edit ride, or go back. Swype right to select ride mode and adjust payment method. Well, obviously, this doesn't work if I swype left or right with one finger as Voiceover sees that then as a flick. If I 3 finger flick left or right as you'd normally do for things like that when Voiceover is turned on, nothing at all happens. If I 3 finger single tap here, I'm told this item is positioned at the top of the screen. If I then touch explore, I can find the item which is a long white bar that extends horizontally across the top of the screen all the way from the left margin to the right margin. I know this as I have just barely enough vision to see this. the rest of this screen, if you have any color preception just to be sure you're on the same screen I am on sure have a purpleish meginta colored background provided you don't have invert colors turned on. If you do, it'll be bright lime green instead.
Now, if you flick right one time, You hear back button. Now, this is super strange. If you double tap this, nothing at all happens. Further, there is no left arrow looking icon, nor an icon which textually says the word back or anything. I know, as I had a sighted person look. Further, if you try your Voiceover gesture with the two finger scrub right then back left, that doesn't take you back either. Basically, you're now stuck on this screen no matter what, unless you close the app from the app switcher, then go back in, and practically start completely over.
If you flick again right past this back button, which is apparently a ghost button that really has no visual existance, I see in my case, ETA 5 minutes. Obviously, that'll be different for everyone, so don't pannick if your's doesn't say 5 mins. The point is, it'll say ETA, something minutes. Then it says Pickup button pick up at your current GPS location. But then, if you have Voiceover hints enabled like I do, you'll hear double tap to edit pickup location. However, this used to work. You'd double tap, and you'd get a screen identical to the one you got setting your destination, only this time, it would be for where you're being picked up. Now however, this button is totally broken epicly. If you double tap, you're going to hear the little high pitched bwoop as if the page was changing/reloading, same sound when a page finnishes loading in Safari, if that helps... So, you think! it's therefore done something, however, go flick now through your screen. Notice: no keyboard. NO way to search, no list of prior destinations, nothing! You're still on the same blasted screen.
So, there is absolutely no way at all to set your pickup. So, if your GPS location is wrong, then, you're screwed! I have gone in and disabled/re-enabled location services globally throughout iOS, and also have disallowed and re-allowed location services access individually for the Lyft app. I've uninstalled and reinstalled the app, neither of two which methods fixed the problem. I've rebooted my phone, which did no good. I disabled and re-enabled wifi, no good. I disabled and re-enabled cellular LTE, no good. I enabled and disabled airplane mode, no good. I obviously disabled and re-enabled Voiceover, no good. I've closed and reopened the app and tried again, no good. Finally on this screen we're at now, whatever you do, don't dare double tap it, or you'll schedule an actual ride, but flick as far right as you can go. You'll hear an unlabeled button that literally just says button. I know from experience that is the request lyft button, but it's no longer labeled correctly.
So, within say the last half a week or so over this new year, has anyone used the Lyft app, and if so, how did you deal with these issues? Is there a little trick to getting that pick up destination screen to pop up that maybe I'm missing? I did try on that thing telling me to swipe left or right to double tap, hold, then after the 3 little tones swyping left or right with my finger, but that didn't work. I even had a sighted person try swyping left or right on that bar where we thought it wanted us to swype. Obviously, we did this with Voiceover not enabled, but even that didn't work, so either that is an inaccurate Voiceover hint, or, we're not swyping on the correct thing. Again as stated before, just again, I don't wanna have to tell anyone, had you read my post up here you would have red that... finnish the sentence... I will say again, let me be super super super super super super clear, so read this again carefully, and before you respond to this thread, think long and hard. I've already tried 3 finger flicking left or right on that thing telling me to swype, so telling me to do so will be a pointless suggestion. I'm extremely advanced with Voiceover. That isn't to say I know everything. I probably don't, but I've been avidly using it heavily since 2009, so just now going on a decade. And, I train people on using Voiceover professionally as part of my living, so I'd better know my stuff. LOL! Smile. I assure you therefore, I've tried literally everything under the sun! Unless there is a really cockeyed way of dealing with this, I'm totally out of any further options. That's why I'm posting here... I'm literally at my rope's end.