Hello everyone. first off, thanks for anyone who tried to help, but i went outside of this community, because I wanted to further my experiences before I contacted South West about their mobile airline site. Here's the curious scenario. Using windows with Jaws, as demoed by a friend, as well as Internet explorer, or Safari on an iPhone/pad, things work fine. A little strange button labeling, but that's to be expected. However if you use a Mac, with safari, or windows iwth jaws as well as Firefox, the site shows as i previously described. Armed with my experiences alson with those my friend coroberated, I was on Skype, I emailed south west. i just got word i would get word back within seven to ten days, because they forwarded it to their customer relations departed for "Further reivew." Meaning I'm pretty sure they will discover what i have. I'll keep you updated.