I am a regular middle school computers teacher and I have a blind student. He's a Focus 40 braille display. Suddenly it stopped sending information to his Ipad. The student can read but not to enter data. I already run all the diagnostic tests and everything works and of course the dot keys and the space bar didn't respond. The mother is trying to contact the provider but still has no answer. Any insight? I hope it is just something related with the settings. The manual troubleshooting section doesn't mention this problem. I hope it is not seriously broken.
Thanks so much in advance,