I bought my Macbook Pro from its original owner, who reset it to factory defaults. When I tried to configure the unit to work well with VoiceOver, I somehow found myself confronted with a window that announces, "Interactive help Window Open." If I move the up or down arrows I hear "Window Close,", then "Window open" as i press the up and down arrow keys. The "open" or "close" state changes like a toggle. I have no idea what this is, and had been using the computer to post messages in Nightowl before I found myself replying to the wrong message, and tried to make sure cursors were routed correctly. This window appears as soon as I turn the computer on, and I can't seem to move past menus without hearing this message announcing that window is open or closed. I would appreciate any ideas about this. I made a recording which I shared with Twitter. I can provide the Dropbox link if anyone wishes to hear this. I can make another recording, as some might find the music in the background to be disturbing. I would appreciate all help. There is no Apple store closer than forty miles from here, and I have no local friends using the Mac. If necessary I can get a ride to Fresno, California to the nearest Apple Store, but I'm hoping this is some minor issue that can be solved once I know what's happening. Thanks very much in advance.