iOS 7.0.6 and 6.1.6 are Very Important Updates
About 99 percent of the time, the operator of the device is at fault when they say stuff happens and should not during an iTunes update. Frankly they should by now learn to back up their phone before the update, then just follow the prompts. In the 4 years I've owned an iPhone I have never ever lost any apps, music, ring tones etc and my back ups were both incripted and unencrypted.
I love OTa but I always download the ipsw file just in case I have to restore off line, for example if I'm at school or what ever.
I do agree though, you should update when you see an announcement on twitter/facebook or in the iPhone's settings. You never know
Tc all and be blessed.
I see one problem and I'm not sure how long it's been around, but my phone will appear to freeze and vo will cease to function. I have to reset the spring board or do a reboot, either or, and sometimes reenable voice over with triple click home. I'm hoping ios7.1 when it comes out will fix this.
I have the problem with my 5 and saw it today with the update. I'm seeing it more in fact which is scaring me. I just did a system wide restore so we'll see if that helped So far it looks like it has. I'll keep playing with it and see.
I just updated OTA try that and it might or might not work better.
Be more specific when giving error messages. We cannot read your mind. This will help us troubleshoot the problem, and make our lives as tech support easier.
You don't need to update iOs onto your computer. You can just update it over the air and it will not erase all of your apps. If you wanna erase all of you apps, you can do a full restore or update. Over the air I recommend.