be my eyes and audio

iOS & iPadOS

Hi its Carlos,
I just redown load the be my eyes app.
And when I tried to connect to a sighted helper,
I noticed that the audio coming threw the speaker changed like I was making a phone call.
when I ended the session or stoped the trying to attempt to connect request the audio would not return to normal.
usually when a phone call ends voiceover returns to normal.
also there was another time when I tried to connect to be my eyes,
and in that instance the audio went to the phone ear peace not to the speaker.
And I could not get my iphone 6 to have speaker output I had to do a reset.
Has anyone else had problems with the be my eyes app and is there an audio work around?



Submitted by Thu Huong Dao on Thursday, January 29, 2015

Yeah, I have the same problem. I often close the app with the App Switcher, then the VoiceOver sound can return to normal state.


Submitted by carlos on Friday, January 30, 2015

In reply to by Thu Huong Dao

thank you I tried the app swicher and it did work.
But what about the times when it does not swich in to speaker mode when connecting to a sighted helper?
I had that happen and had to reset the phone for the be my eyes app to work right.
has any one else had this problem.
I did not try closing the app swicher because I did not know about that at that time.