Accessibility and CAPTCHA images

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iOS & iPadOS

It’s impossible to do image CAPTCHA Using voiceover, how do I drag a slider to fit a puzzle piece?

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Submitted by KE7ZUM on Monday, December 30, 2019

I would search for an audio option if there is one. If there is not contact the sight owner, or if you have aira use that and they can remote into your computer via team viewer and do it for you.

It’s for an app called WeChat, I’m trying to recover my account and it keeps asking me to do a puzzle piece. I use voiceover on my iPhone, and there’s no way to drag the slider since VoiceOver doesn’t tell you where the puzzle piece goes

Submitted by KE7ZUM on Friday, January 3, 2020

Try it on the website. Or just abandon wechat as if they cannot fix that i dunno what to tell you. I use threema, or did for a while, and I use wha'ts app and telegram now a days.

Submitted by Ekaj on Saturday, January 4, 2020

Have you by chance tried Microsoft Seeing AI with this? I realize the timing issue is coming into play here, but just wondering if you could somehow save the puzzle piece and then look at it with Seeing AI?

Submitted by Siobhan on Saturday, January 4, 2020

Saving a puzzle piece isn't an option for obvious reasons. Second, if voice over told you where the puzzle piece went, that's like having it solved for you. It's a shame that most captcha solving solutions seem to fail or are subscription based which most do not want to support. Your best bet is either aira for the free five minute phone call, or you can see if someone sighted is around. You can also try to contact the developer byGoogling their site, or maybe tweet or Facebook their company. Good luck I'll edit this if i can find contact details for you.
Ok here's what I found. I googled it. If this is the app you're talking about, they have "select" fields which are probably a picker item if you are on your phone. On your computer, I use a Mac, this is what I did. i pressed voice over space, then arrowed down, no voice over keys and voice over space, on what I wanted. So for example, the first one is platform. I pressed select, then down, to IOSm then voice over space. I do that until everything is filled out, that means the category and the next field. Then comes a description field which you can write the problem in. After that, you are given the choice to be contacted by email or we chat. Then you leave your user id, email and that's it. Hope I helped. Here the link on a separate line
https://help.wechat.com/cgi-bin/newreadtemplate?t=help_center/feedback_…

Submitted by jay on Saturday, January 4, 2020

Hi.
I think this would be a great idea to bring captcha solving methods to the accessibility team at Apple. I know this can't be done in the ios 13 cycle, but possibly iOS 14? I email the accessibility team about this around a month ago, but got the usual response of we will forward this to the proper team for investigation. Maybe if we all came together and wrote about this issue something might be done? My advice to you would be find a number of captcha images, add them as attach them to an email, and try to explain in as much detail as possible that this should be a big feature implemented in the next iOS release.

Submitted by Edward Louie on Saturday, January 4, 2020

It’s not a Image code you have to enter, it’s to drag the puzzle piece to fit it. this is really common out for Chinese app developers. they don’t seem to care about blind people. Same with TikTok.

Submitted by Edward Louie on Saturday, January 4, 2020

Edit, there is a thing called tag bar, and when I move it but then When double tap and dragging and then moving the screen, it says put the piece right into the slot, I don’t know where the slot is, when I move it to many times, it says that one seems tough, let’s try another one