On Jan. 26, Uber released an update to its iOS app that made the service inaccessible to blind people who rely on VoiceOver.
After several email exchanges with Uber, a number of us in the blind community received promises that Uber would work on the issues and release an update.
Uber eventually promised a Feb. 16 update that would address VoiceOver issues.
The update hit the streets on Feb. 23 without any accessibility fixes.
It is clear that continued email correspondence with Uber, alone, is not going to be sufficient.
The question is: what should we do now?
Let's take our advocacy to the next level.
What should that next level look like?
What should happen after that?
Please let loose with all your ideas in the comments!