I'm admitting temporary defeat. I need some help.
Before I got my Refreshabraille, I read people's complaints about the usb plug. I thought to myself, "Ah, it can't be that bad. I never have trouble plugging things in."
Well, it is that bad.
I'm using the cable I received with the unit. The end looks like my old android usb/power cable.
The Refreshabraille manual I found on line says that when attempting to insert the Micro B type cable, the unit should be face down, and the cable should be oriented with the two small pins or nubs facing up. I assume that's up toward me.
So, I've got the cable oriented correctly. It's lying flat in the channel with the end of the cable pressing up against where the usb port is. but, no matter how I press, or slightly adjust, I can't seem to get the end of the cable to seat in the port.
Any thoughts, help on this?
Thanks so much!!!