It seems as though in their move towards world domination, Netflix have only a token interest in accessibility. I spent a frustrating hour in a chat session where they insisted on reminding me that there is an audio description section and audio description can be turned off. She also insisted on restricting her answers to the web browser interface and disregarded any differences between it and the Apple TV interface.
As far as I can make out, although there is an audio description link at the bottom of a web browser, by contrast, the Apple TV version just scrolls aimlessly around and around, without ever getting to an audio description link.
I think that I can summarise my gripes, but there is no way to get these to Netflix and my (verging on rude) chat "opponent" advised that Netflix do not have a department that deals specifically with human rights and accessibility.
Netflix is (not surprisingly) heavily graphic oriented and at the home page of either a browser or Apple TV there is a plethora of unwanted information - graphic, text and audio.
The answer was "no", but I asked whether there was any customisation option to simplify the home page, ie: remove images; remove audio that conflicts with VoiceOver; show lists instead of tiles, etc. At very least it would be nice to always arrive at the (non-existent in Apple TV) link to content with audio description. The answer was "no".
2. Audio Description Section.
As mentioned above, unless someone has clues on how to achieve this on Apple TV [for which I would be very grateful] there seems to be no way to get to the Audio Description link that is available in the web browser version. If this is true, then it is a reasonably major flaw in the Apple TV Netflix interface, for accessibility.
3. Search Function.
Faced with a world of potential entertainment, what do you choose and having chosen it are you then destined for disappointment when you have finally navigated to the right place, only to find that there is no audio description? Perhaps even worse, audio description that is so loud that it obscures the movie script, sound effects, music and foley work almost completely - but that a whole separate rant!
Sighted users can browse by category [Comedies; Documentaries; Action, etc.] and look through the options. Then, before "going the whole way", they can check the information for an overview and can even go to "Details" for even more, ie" Director; Cast; Genre, etc. Go on then, guess if any of this gives a clue as to whether it includes audio description or even has an AD logo. [That was rhetorical - of course it doesn't].
In the absence of any of the above, surely a simple workaround would be adding metadata to the content so that you can search specifically for audio description by (Ooo, what do you think) using "AD" within the search string!?! So a search could be:
AD; Movie; Thriller; Suspense.
AD; TV; Comedy; UK.
AD; Movie; Harrison Ford; Anne Archer.
Please share your method if you can achieve this on your Apple TV already, otherwise, what do you think?