While it seems clear to many of us in the blind community that the quality of Apple's accessibility effort has declined with iOS 8 and Mac OS X Yosemite, a small number of voices, including the popular app developer Marco Arment are making similar claims in the mainstream technology industry.
From a blind perspective, these software quality issues have hit us hard. In iOS 8, for example, many of us have experienced significant issues that have not been addressed after five iOS updates. Safari is unreliable with VoiceOver enabled, VoiceOver stops and restarts many times throughout a typical day, Braille keyboard input is unresponsive, and many apps crash frequently without explanation.
On one hand, we all need to understand that all software is imperfect and prone to bugs. On the other hand, though, we as customers have legitimate expectations. iOS devices are not toys. Many of us have spent thousands of dollars over the past few years to purchase iPads, iPhones and iPods along with their associated accessories and apps. Don't we have a realistic expectation that, after a major iOS version has been on the street for over four months, we should be able to do something as mundane as browse the web?
The question is, then, what, if anything, should we do in response to Apple's decline in overall software quality?How about an online petition to Apple? If we did this, perhaps, we could get some mainstream press? How about highlighting not only accessibility issues, but other problems sighted people have experienced?Please let it fly in the comments. We at Blind Access Journal may consider taking some sort of positive action, depending on the feelings of the Applevis community.
I thank all of you in advance for your consideration.