Cannot access iPod upgraded to iOS 9.1

Other Apple Chat

I hate Apple, their apparent desire to make their products accessible is over shadowed by their obvious lack of testing the accessibility features of their products.

I just upgraded both my iPhone and iPod to iOS 9.1, and now cannot access my iPod.

After the upgrade of the iPhone, I found the process to regain access to my phone very unfriendly .

But the iPod is even worse! Now all I get is a screen that says something in a bunch of foreign languages, Somewhere it says swipe to set up. I've tried swiping in all four directions with no results. There is also an information button that doesn't do anything.

I finally got fed up with iTunes and ordered a Victor Reader Stream from Humanware to replace my iPod. I simply can't wait.

Too bad there isn't a similarly good alternative for the iPhone, I'd switch in a heartbeat to get away from Apple.

Sorry for the rant, but I needed it. It just seems that for every step we gain in accessibility, we loose two.



Submitted by Zack on Wednesday, December 2, 2015


This is a simple case of misunderstanding. The screen you mention has been part of iOS upgrades and new restores for years. It is a rotating bunch of different country flags, which is why the languages change every so often. The solution is simply to double tap on the "slide to set up," item. In fact, I don't believe it matters which language is being spoken when you do this.

Apple is by no means perfect, however in this case the device was working as designed.

Submitted by Orko on Wednesday, December 2, 2015

I tries a three finger swipe and that got the set up started. Honestly, how hard would it have been for Apple to have it say "Three finger slide to left or right to start setup" instead of the very unhelpful "slide to start setup"?

Submitted by david s on Thursday, December 3, 2015


So is the iPod for sale? LOL Just kidding.

I know if you’re not familiar with the IOS, things can be very frustrating. I’m sure we all have been there at one point. Here is my suggestion. If everything works fine, resist the temptation to update. If the app has an update but all is good for you, don’t update. Wait a while and check applevis to see if anyone else is having issues before you update. And finally, since you have two IOS devices, update one at a time so you don’t lose access to both.

HTH and good luck.

Submitted by Justin on Thursday, December 3, 2015

As zack said, this part of iOs has been around for years, and is simple. Just double tap on this slide to setup button and good to go. Also, if it said 3 finger swipe etc to setup, it would say that for all users, sighted or not. It's just part of the coding for how it reads.

Submitted by Tina on Thursday, December 3, 2015

I know that if anyone on this forum is new to Apple products, it's tempting to throw your hands up whtn there is a big iOS update because of that set-up screen. I'd suggest, as some other posters have said, to look for the "slide to set up" message in your language and go from there. I have had an iPhone since May, and when I saw this, I was able to go ahead with the setup.

Having said this, I do think that if Apple could strengthen their nonvisual feedback when the iPhone is updating, that could be helpful. I know that every once in a while when I update the phone, I'm not always sure when it's ready or how long I've had to wait for that prompt.

I also do have an explanation as to why I think the oroginal poster reacted the way they did. They probably expected that their unit would just be ready to use without having to go through any setup. They were probably also expecting it to just power cycle, they let them know they were ready.

Having said this, I do have a question. If you've updated and been successful, how long, on the average, does the update usually take before you get the setup screen? How can I monitor this without having to bring in an extra set of eyes? I know the setup will likely come up again when iOS 9.2 comes out, and I want to be prepared. Any tips on how long I should wait? Thanks.

Submitted by Justin on Thursday, December 3, 2015

It depends on hardware/software/device. On my 5S it can take anywhere from 10-15 minutes or longer depending on the update. The way I know when my device has rebooted is it'll vibrate when connected to power via either battery case, power bank, etc. Plus I can se the apple logo enough to know that the device is rebooting and see when the screen comes up to know that it is finished and wait a few seconds after that then star moving the finger.