VoiceOver randomly freezing in iOS 8

iOS & iPadOS

Hello all,
Has anyone else encountered Voiceover freezing up while using Safari, twitter and others on iOS8 iPad Air? I mean it no longer speaks and nothing else will either. I have hoped it was a lag issue, but no.

The only fix I have found is a hard reboot and I am now doing this around six times a day. I have ensured the new Speak Screen setting is off also. Any other ideas and fixes appreciated.



Submitted by elliot2012 on Friday, September 19, 2014

I am having the same issue, voiceover crashing a lot when using safari. sometimes doing a tripple click on the home button to turn voiceover off and then back on again seems to fix the problem but not ideal

Submitted by dvdmth on Saturday, September 20, 2014

I have an iPad Air, and so long as I don't use a Bluetooth keyboard, VoiceOver behaves just fine, including in Safari. That said, it may make a difference which sites you visit, so maybe the sites I go to are not causing any issues.

Submitted by Scotty on Saturday, September 20, 2014

Thank you both,
Triple click home didn't improve things for me, and althouugh I'm not using a bluetooth keyboard, turning off bluetooth did help considerably with some lag, but now can't use my Aftershockz blues. I will visit the Genius bar and see if they can fix the issue.

Submitted by Scotty on Sunday, September 21, 2014

Hi again,
Well, I recreated the above error in-store with a 6+ and another ipad air. Appears to be an iOS bug that needs to be reported to the Apple team.
I have found using Reader stops the Voiceover crashing and freezing up the whole device. Will email Apple about the problem encountered.
Thanks for your help

Submitted by Jim Fettgather on Monday, September 22, 2014

In reply to by Scotty

I can go to any web page using Safari, Voiceover and IOS 8, but the moment I hit the back button, all heck breaks loose.
The phone is unresponsive, the headings and links rotor settings don't work, flicking often produces silence or just clicks, it just makes Safari completely unusable on this iPhone 5S. .

Submitted by Scotty on Tuesday, September 23, 2014

I have contacted Apple Accessibility who gave me step by step instructions to send them the Crash logs for my ipad air. I have now sent them a 6MB file to assist them in locating the bugs.

Submitted by ming on Tuesday, September 23, 2014

yeah it is hapening in my IPhone 5s from time to time. it 's not only on Safari.
it is hapening when we are closing the apps.

Submitted by Orko on Wednesday, September 24, 2014

For the most part, I'm not seeing this problem on my iPhone 5s, there are some problems though. I've already encountered the caller ID not being read problem and have used the work-around for it.

In some apps on my iPod Touch it is really bad. The up side is I usually don't have to reboot, it usually unfreezes after about 30 to 60 seconds.

But on both devices using Siri:

Me: Send an email to
Siri: OK, what is the subject?
Siri: OK,

and then the whole process of sending an email crashes. Sending an email using the Dictate button for the subject and the message text still works though. It's just not as convient as using Siri.

Submitted by S550 on Thursday, November 20, 2014

Seems like the bigger the number gets in iOS and the faster the processors get is also the bigger shaft us blind users are getting... It's just getting ridiculous, bug after bug after bug, seems like as soon as they have for the most part figure them out a week later a whole new operating system comes outthen the roller coaster starts all over again... Everything used to run so smooth and just worked!

Submitted by Geoff37 on Thursday, November 20, 2014

Same here on ipad4 ipad mini and iphone5. Sometimes leaving screen untouched for three minutes page will reload and voice restarts. I have reported after each ios update. Also some buttons unresponsive such as save here

Submitted by Isaac Hebert (not verified) on Thursday, November 20, 2014

I am also having the same problem.
I can go to a webpage with voiceover in safari on iOS but after that when I decide to hit the back button then voiceover freezes.

Submitted by ScorpioMan on Friday, November 21, 2014

Hi Guys,

i hope someone can assist me, i have a colleague of mine who depends on voice over 100% of the time because he cannot see. when sending an sms, you can add the contact via the + button in the TO field.
Voiceover reads the contacts when you scroll through the list, however it no longer reads out the contact when you go to the TO: field.

This is a problem whe you want to verify that you have added the correct person, on ios 7, it used to read to, and also the recipient of the sms. we on ios 8.1.1, iphone 5s, 32gb

Any work around/solution will be appreciated.



Submitted by Tarbaby on Saturday, December 6, 2014

In reply to by S550

Same thing as been and still happens to me but instead of iPhone it's iPad and instead of Safari it's chrome.

Beyond expressing frustration with the issues you are seeing, how does your comments help anyone in this post? The problem is freezing in voiceover, namely Safari. You are discussing completely different bugs which deserve their own forum post and have been reported in different posts.

Submitted by Vash Rein on Sunday, December 7, 2014

This is a bug that has existed since IOS 7X. Glad to know I am not the only one going through it. But has been reported many times. If you can reproduce it without fail. Call and Email Apple accessibility and demonstrate it. Without that, it may never be fixed as its a somewhat random bug.

Submitted by Vash Rein on Sunday, December 7, 2014

In reply to by S550

To say that Apple is Shafting its blind users is unfair. Apple has been actively working on many of these bugs and if we are not reporting them in greater numbers, then they have no reason to fix anything because its all about importance and how many people are reporting bugs. You have every right to be frustrated, but no right to say one thing when the exact opposite is regularly occurring.

I have no love for Apple as its a Corp dedicated to making money and maximizing such. But its upsetting to read such a post when there are many people working hard to report bugs and taking the time to make the voiceover experience better for the majority. Unfortunately, Apple only fixes what a greater number of users reports to them. Why? because if a low number of people make the report, they assume that the issue only affects a small minority so there is no need to bother.

Bugs are being fixed. But all haven't because either there haven't been enough people reporting them or because Apple is unable to fix such issues.

Submitted by Toonhead on Sunday, December 7, 2014

Even when I was using an iPhone 5 I didn't experience some of the things people are encountering, but that's certainly not to say that they don't happen. But seriously...whining about the bugs on here isn't going to fix them. Apple doesn't monitor this website, so they aren't going to see your post, you have to report it to them in the usual way, accessibility@apple.com, or contact apple's tech support team and they might be able to help. I haven't had many problems with my iDevices, but if I do the first thing I would usually do is to reset it to see if that solves the problem. If that still doesn't help, that's when I call apple.

Submitted by mustafa on Monday, December 8, 2014

Hi Guys I got this problem since kaeme iOs8 I tryed to contact apple support by email and phone and I report this bug. What do you think is that enough? I mean, is there a second way to inform apple about this bug . because I thing they don't understand this bug they told me to do restore backup ETC.finally they told me to send this problem To engineer using Apple's website. regards,