RC Phone

Last modified
Wednesday, February 12, 2020
Category

Description of App

Download the RingCentral app for iPhone — the essential application to your RingCentral business phone system. Manage your phone system directly from your iPhone and take your business calls, voice messages, business SMS text messages, and faxes—anywhere. 

Use the RingCentral app on your iPhone to:  
  • Show your RingCentral business number as your Caller ID when you make calls.* 
  • New Business SMS feature to send and receive text messages with your RC local number.** 
  • Department messaging feature to send and receive text messages to department members.** 
  • Make VoIP calls over Wi-Fi without using your carrier minutes. 
  • Use VoIP calling to make local calls to the US while traveling internationally. 
  • VoIP calls can be received directly on this app by turning ON the option in Settings. If the call is not answered on the app, it will ring other numbers based on the forwarding rules***
  • Keep all your business voicemails and faxes separate from your personal messages. 
  • See who left a message, forward messages, and tap to return calls with Visual Voicemail. 
  • Receive, view, and forward Internet faxes. 
  • View call time, date, and duration, and return calls directly from your RingCentral call logs. 
  • Receive push notifications for incoming messages. 
  • Access your company extensions as a contact group. 
  • New Conferencing feature with unlimited conference calling for up to 1000 participants per conference*** 
Get a cloud business phone system from RingCentral that delivers:  
  • Local or toll-free numbers (including 800, 855, 866, 877 and 888 numbers) 
  • Business SMS** 
  • Auto-receptionist 
  • Multiple extensions 
  • Advanced call management and answering rules 
  • Multiple voicemail boxes 
  • Visual voicemail 
  • Internet fax 
  • Music on hold 
  • Custom greetings 
  • Call screening 
  • Call queues 
  • Dial-by-name directory 
  • Conferencing**** 
IMPORTANT: RingCentral for iPhone requires an existing RingCentral account.  * Note: RingOut is not available for the iPad and iPod Touch. ** Business SMS is currently available for new Office customers. We are working hard to make this feature available to existing customers.*** Note: You must enable the option to notify your Softphone and Smartphone in your extension's "Call Handling & Forwarding" menu. We suggest you set it to a minimum of 8 rings.**** Currently available on select RingCentral Office plans for new US customers; available soon for all existing US customers.

Version

3.6

Free or Paid

Free

Apple Watch Support

Not Known

Device(s) App Was Tested On

iPhone

iOS Version

10

Accessibility Comments

App is unusable. Much of the layout can be displayed in VOiceOver however one cannot activate any of the tabs. Many buttons unlabeled. WHen one starts the app in VoiceOver without headphones plugged in, VoiceOver speech is routed to the ear piece of the iPhone even if the phone is away from one's face, i.e., the speaker is disabled. Received the following response when I contacted supporet about this app. >> It is unfortunate that this company views accessibility as being important for schools and government but not businesses.

VoiceOver Performance

VoiceOver reads a few page elements.

Button Labeling

Few buttons are clearly labeled.

Usability

Some parts of the app are accessible with VoiceOver, but not enough to make it usable.

Developer's Twitter Username

@RingCentral

Recommendations

0 people have recommended this app

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Comments

Submitted by Isaac Hebert (not verified) on Tuesday, May 21, 2013

I would not recommend this app to any blind and visually impaired users.

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