BB&T Mobile Banking

Category: 

Description of App: 

BB&T Mobile App allows you to manage your accounts from your mobile device— anytime, anywhere. It’s fast, secure and free.* With Mobile App, you can:

  • Check available balances
  • Pay bills 
  • Transfer money
  • View check and deposit images
  • Find ATMs/financial centers
  • Contact customer service

REGISTER
To use Mobile App, you must be a BB&T accountholder enrolled for mobile banking. To sign up, log on to BB&T OnLine at BBT.com and register for BB&T Mobile.

SECURITY
BB&T Mobile App protects your financial information from unauthorized access using:

  • Security questions to verify your identity
  • Secure logon with user ID and password
  • Advanced encryption technology
  • No transmission of complete account numbers

*BB&T does not charge fees to download or use Mobile App. Your mobile carrier may charge for text messaging and web access services. Check with your carrier for information about their fees.

Version: 

2.1.0

Free or Paid: 

Free

Device(s) App Was Tested On: 

iPhone 3GS
iPhone 4

Accessibility Comments: 

BB and T customers who have a checking, savings, credit card or other accounts must be enrolled in on line banking in order for them to take advantage of this free app. This App is very blind friendly and works very well with voiceover. It was very easy to install without sighted assistance. However, those who are new to using the IOS platform might wish to get sighted assistance when first getting started because BB And T requires the user to authenticate their device via SMS before being allowed to access their account information. If you are comfortable with texting, then a user should have no trouble reading the authorization code via text and then keying it into the app. It only has to be done once and then the user is free to access their mobile on line banking services.
Users can access their account balances, make payments using their on line billing service, transfer funds between accounts, look up deposit, debited transactions and posted checks, find ATMs and bank locations, all in one convenient package. The user experience is incredeble. The app is quick and responsive in most locations though performance can very depending on your 3G or WIFI connection.

Start using BB&T Mobile App on your iPhoneTM today. Just follow these simple steps to sign up and download the app:
1.Log on to BB&T OnLine® at http://www.bbt.com and register for BB&T Mobile.
2.Download* the app to your device from the App Store or iTunes
3.You are ready to start banking!

*Important! First-Time Log On Security Questions:
When you log on to the app for the first time you will be required to answer the security questions you set up for online banking (Example: What is your pet's name etc.). Please make sure you have your answers prior to logging on for the first time.
Enroll for Mobile Banking
To sign up for BB&T Mobile Banking, log on to BB&T OnLine and click the BB&T Mobile link.

VoiceOver Performance: 

VoiceOver reads all page elements.

Button Labeling: 

All buttons are clearly labeled.

Usability: 

The app is fully accessible with VoiceOver and is easy to navigate and use.

Other Comments: 

For an app that was designed without being intentially accessible, I highly recommend this app to all blind and low vision users.